The Pool & Beach Supervisor is responsible for overseeing the operations, safety, and guest experience at the pool and beach areas of a resort or hotel. They ensure that all safety standards are maintained, guests receive excellent service, and the facilities are clean and well-maintained. This role is crucial for creating a relaxing and enjoyable atmosphere for guests while ensuring their safety and satisfaction. The Pool & Beach Supervisor coordinates with staff, manages guest inquiries, and ensures that the pool and beach areas operate efficiently and smoothly.
Dua for Job Seeking: اللهم يسر ولا تعسر واكمل ولا تكل وبارك لي فيما قَدَّرت
Experience | 2 – 5 years |
Salary | Market Competitive |
Location | UAE, Dubai |
Qualification | Diploma(Hotel Management) |
Posted | 26 September 2024 |
Job Type | Full-Time |
Posted by | Habeebi Recruiter |
last date to apply | apply within 15 days |
Responsibilities
1. Staff Supervision and Training
The Pool & Beach Supervisor is responsible for supervising lifeguards, attendants, and other staff working in the pool and beach areas. They ensure that all team members are trained in safety procedures, customer service, and facility operations. The supervisor schedules staff shifts, monitors their performance, and provides ongoing training to ensure that high standards of service are maintained. They play a key role in developing a motivated and professional team.
2. Safety and Risk Management
Safety is a top priority in the role of the Pool & Beach Supervisor. They ensure that lifeguards are always alert and properly trained in first aid and emergency procedures. The supervisor regularly inspects the pool and beach areas for any safety hazards, ensuring that all equipment, such as life buoys and rescue kits, are in proper working order. They also ensure that rules and regulations regarding pool and beach use are communicated clearly to guests and enforced to prevent accidents or injuries.
3. Guest Experience and Service
A critical aspect of this role is ensuring that all guests have a positive and enjoyable experience at the pool and beach areas. The supervisor is responsible for addressing any guest inquiries, complaints, or special requests. They ensure that the pool and beach areas are clean, well-maintained, and aesthetically pleasing, providing a comfortable and inviting environment for guests. Additionally, they may coordinate activities such as water sports, events, or poolside services to enhance the guest experience.
4. Facility Maintenance and Cleanliness
The Pool & Beach Supervisor oversees the cleanliness and maintenance of the pool and beach areas. This includes ensuring that the water quality of the pool is monitored and treated appropriately, that beach chairs, umbrellas, and towels are clean and available, and that general areas are free from debris. They coordinate with the maintenance team to address any repairs needed for pool equipment or beach facilities, ensuring that everything is in working order for guest use.
5. Inventory and Supplies Management
Managing the inventory of supplies, such as towels, cleaning materials, and pool chemicals, is another key responsibility of the Pool & Beach Supervisor. They ensure that adequate supplies are always available and that orders are placed in a timely manner. The supervisor also oversees the distribution of these items to staff and ensures that they are used efficiently and cost-effectively.
6. Compliance with Health and Safety Regulations
The supervisor ensures that all health and safety regulations, including local and international standards, are strictly followed. This includes ensuring that water quality is regularly tested and meets safety standards, that sanitation protocols are followed, and that staff and guests are aware of safety guidelines. The Pool & Beach Supervisor is responsible for ensuring compliance with all relevant regulations, helping to minimize risks and maintain a safe environment for guests and staff alike.
7. Collaboration with Other Departments
The Pool & Beach Supervisor works closely with other departments, such as housekeeping, maintenance, and guest services, to ensure smooth operations. They coordinate with housekeeping to ensure towels and linens are available, with maintenance to address any equipment issues, and with guest services to handle guest inquiries or special requests. This collaboration is essential to ensuring that the overall guest experience is seamless and enjoyable.
Qualifications
The Pool & Beach Supervisor typically holds a degree or diploma in hospitality management or a related field and has significant experience in pool or beach management, or hospitality services. Knowledge of lifeguarding, first aid, and safety procedures is essential. Strong leadership and communication skills are necessary for managing staff and interacting with guests. The ideal candidate should also have good organizational abilities, attention to detail, and a commitment to maintaining high standards of safety and service in a leisure environment. Proficiency in managing inventory and a good understanding of facility operations are also important for success in this role.
How to apply:
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