Debt Collection Specialist Needed in Dubai! (Collections Clerk)

Are you detail-oriented and enjoy working with numbers? If so, a collection agent role in Dubai might be the perfect fit for you! Al Alama Al Afdhal is searching for a skilled individual to join their team and ensure timely payments from clients.

Curious about the application process? We’ve outlined it all in this article, so keep reading to find out how to get started!

Basic Details
Experience	1 – 2 Years
Location	Dubai
Qualification
Posted	12 July 2024
Job Type	Full-Time
Posted by	Habeebi Recruiter

What You’ll Do: Responsibilities

As a collection agent, you’ll play a key role in keeping the company’s finances healthy. Here’s a glimpse of your day-to-day:

• Track overdue payments: You’ll keep an eye on customer accounts and identify any outstanding balances.
• Research and understand the situation: You’ll dig into past records to get a clear picture of each overdue payment.
• Communicate with clients: You’ll reach out to customers in a friendly and professional manner to discuss their overdue payments.
• Find solutions: You’ll work with clients to find ways to settle their outstanding balances and encourage timely payments in the future.
• Process payments: You’ll handle incoming payments and any refunds that may be needed.
• Resolve billing issues: You’ll help customers with any billing mistakes or credit problems they might encounter.
• Keep accurate records: You’ll update customer account information and track your collection efforts.
• Report on progress: You’ll create reports to keep the company informed about collection activities and the overall status of outstanding payments.

They’re Looking For: Qualifications

Do you have what it takes? Here’s what Al Alama Al Afdhal is looking for:

• 1-2 years of experience: A year or two of experience in collections or a similar customer service role is a plus.
• Communication skills: You can clearly explain things to customers and build positive relationships.
• Problem-solving skills: You’re resourceful and can find ways to resolve payment issues.
• Attention to detail: You’re accurate and organized, ensuring information is always up-to-date.
• Positive attitude: You can stay calm and professional, even in challenging situations.

Why You’ll Love Working Here

While specific benefits aren’t mentioned, this Dubai collection agent role offers the chance to:

• Make a difference: Your work will directly contribute to the company’s financial success.
• Develop your skills: You’ll gain valuable experience in communication, problem-solving, and customer service.
• Fast-paced environment: You’ll thrive in a dynamic workplace where every day brings new challenges.

Applying Guide

Think you’ve got the right stuff? Send your resume to [info@alalamalafdhal.com] and take the first step towards your new collection agent career in Dubai!