The Sales Engineer in the Systems Division combines technical expertise with sales skills to provide tailored solutions for clients while driving revenue growth. This role involves identifying customer needs, demonstrating product capabilities, and offering technical support throughout the sales process. The Sales Engineer collaborates closely with clients to develop customized system solutions, ensuring that product specifications align with customer requirements. Success in this role requires a deep understanding of technical systems, strong communication skills, and the ability to bridge the gap between technical and sales teams.
| Salary | Market Competitive |
| Experience | 5 – 15 Years |
| Location | Bahrain |
| Qualification | Bachelor of Technology/Engineering |
| Posted | 5 November 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities
- Client Consultation and Needs Assessment
The Sales Engineer works directly with clients to understand their technical requirements and operational challenges. Through in-depth consultations and needs assessments, the Sales Engineer gathers essential information to recommend the most appropriate system solutions. By developing a clear understanding of client needs, the Sales Engineer is able to propose products and services that align with both technical specifications and budget constraints. - Product Demonstrations and Presentations
To effectively communicate the benefits of the company’s systems, the Sales Engineer conducts product demonstrations and presentations for clients. These sessions highlight how the system’s features can address specific customer challenges, improve efficiency, or enhance performance. The Sales Engineer tailors each demonstration to the client’s needs, providing a compelling overview of product capabilities and supporting materials such as case studies or technical documentation. - Solution Design and Customization
The Sales Engineer is responsible for designing and customizing system solutions that meet the client’s specific requirements. Working closely with the technical and engineering teams, the Sales Engineer develops solutions that integrate with existing systems or fulfill unique client specifications. They ensure all technical aspects are addressed and provide detailed explanations to clients about how the system will be tailored to their needs. - Proposal Development and Quotation
Creating accurate proposals and quotations is a critical part of the role. The Sales Engineer prepares comprehensive proposals that outline the system design, features, pricing, and implementation timeline. They work with the finance and sales departments to ensure that quotes are competitive while meeting profit margins. Clear and detailed proposals help clients understand the value proposition and make informed purchasing decisions. - Technical Support and Troubleshooting
Throughout the sales cycle, the Sales Engineer provides technical support and troubleshooting assistance to clients. They address technical questions, resolve potential issues, and offer guidance on the use and integration of the system. By ensuring clients receive prompt support, the Sales Engineer builds trust and maintains strong client relationships that contribute to long-term partnerships. - Sales Strategy and Target Achievement
As part of the Systems Division, the Sales Engineer collaborates with the sales team to develop and execute sales strategies. They contribute to setting and achieving sales targets by identifying potential clients, nurturing leads, and converting prospects into customers. The Sales Engineer actively seeks out new business opportunities in the market, supporting the division’s growth goals and expanding the customer base. - Market Research and Competitive Analysis
To stay competitive, the Sales Engineer conducts ongoing market research and analysis of competitor offerings. They monitor industry trends, new technologies, and competitor strategies to identify opportunities for differentiation. By staying informed, the Sales Engineer is better equipped to position the company’s systems effectively and provide valuable insights to clients. - Documentation and Reporting
Accurate documentation is essential for tracking sales activity and customer interactions. The Sales Engineer maintains records of client communications, proposals, sales outcomes, and project milestones. They also provide regular reports to management, offering insights into sales progress, customer feedback, and any issues that require attention. Consistent documentation supports smooth project transitions from sales to implementation.
Qualifications and Skills
– Technical Knowledge in Systems Engineering
A strong understanding of technical systems, particularly in the company’s specific industry (e.g., electrical systems, industrial automation, or software systems), is essential. The Sales Engineer must be able to explain complex technical information to clients in an accessible way.
– Strong Communication and Presentation Skills
Effective verbal and written communication is vital for presenting system capabilities, conducting product demonstrations, and preparing proposals. The Sales Engineer must be persuasive and clear in conveying the technical benefits of the solutions offered.
– Customer-Focused Approach and Relationship Building
The ability to build lasting relationships with clients is key to success. A customer-focused approach ensures that the Sales Engineer can understand and address client needs, leading to improved satisfaction and loyalty.
– Problem-Solving and Analytical Abilities
Sales Engineers need strong analytical skills to troubleshoot technical issues, customize solutions, and offer clients recommendations that solve their specific challenges. Quick problem-solving ability is essential to support client inquiries and maintain smooth sales operations.
– Self-Motivation and Sales Acumen
The Sales Engineer should be motivated to meet sales targets and contribute to revenue goals. Sales acumen, along with a proactive approach to identifying new opportunities, is essential for driving business growth.
– Education and Experience Requirements
A degree in engineering, systems technology, or a related technical field is typically required. Previous experience in a technical sales role, especially within the systems industry, is preferred. Familiarity with CRM software and sales tracking tools is advantageous.
Working Conditions
The Sales Engineer – Systems Division typically divides their time between an office environment and visiting client sites. This position may require travel to meet with clients, conduct demonstrations, or inspect system installations. The role involves regular interaction with both the sales and engineering teams to coordinate projects and address technical questions. Work hours are usually standard but may require flexibility to meet client schedules and project deadlines.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: online@fakhroo.com
Phone: (+973)17253529