An IT Engineer is responsible for maintaining, configuring, and supporting the organization’s IT infrastructure, ensuring the smooth functioning of hardware, software, networks, and systems. This role involves troubleshooting technical issues, implementing system upgrades, and ensuring network security. The IT Engineer collaborates with various departments to identify IT needs and provide technical solutions that align with business goals. They play a vital role in ensuring system reliability, security, and optimal performance, making their contribution essential for day-to-day operations.
| Salary | Market Competitive |
| Experience | 4 – 9 Years |
| Location | Bahrain |
| Qualification | Bachelor of Technology/Engineering(Computers), Bachelor of Science(Computers) |
| Posted | 16 September 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities:
- Network and System Administration:
One of the primary responsibilities of the IT Engineer is managing the organization’s computer networks and systems. This includes installing and configuring servers, routers, switches, and other network devices, as well as monitoring network performance. The IT Engineer ensures that all systems are functioning properly, troubleshooting issues when they arise, and taking proactive measures to prevent downtime. They also ensure the security of the network by implementing firewalls, VPNs, and access controls to safeguard sensitive data. - Hardware and Software Management:
The IT Engineer is responsible for maintaining the organization’s hardware and software assets. This includes setting up workstations, installing operating systems, configuring applications, and ensuring that all software is up to date with the latest patches and security updates. They handle both the procurement and disposal of hardware and manage software licenses to ensure compliance with legal requirements. This also includes providing technical support to end-users who experience hardware or software issues, ensuring that they are resolved in a timely and efficient manner. - Troubleshooting and Technical Support:
The IT Engineer provides technical support to employees, addressing a wide range of IT-related issues. From network connectivity problems to software malfunctions, the IT Engineer diagnoses and resolves these issues either remotely or on-site. This role requires a quick response to support requests, as any IT-related downtime can disrupt business operations. The IT Engineer is expected to identify the root cause of technical problems, suggest improvements, and implement permanent fixes to prevent reoccurrence. - System Security and Data Protection:
Ensuring the security of the organization’s IT systems is a critical responsibility of the IT Engineer. This includes implementing and maintaining security protocols, such as antivirus software, firewalls, encryption, and multi-factor authentication (MFA). The IT Engineer also monitors systems for potential security threats or breaches, responds to security incidents, and ensures that backups are performed regularly to protect against data loss. Additionally, the IT Engineer works closely with the security team to conduct regular security audits and assessments, ensuring that the company’s IT infrastructure meets compliance and regulatory standards. - Implementing System Upgrades and New Technologies:
The IT Engineer is responsible for keeping the company’s IT infrastructure up to date with the latest technologies. This includes evaluating new hardware, software, and tools that can improve the organization’s efficiency and performance. The IT Engineer plans and executes system upgrades and migrations, ensuring minimal disruption to business operations. They are also responsible for scaling the infrastructure to meet the growing demands of the business and recommending technology solutions that align with the company’s long-term goals. - Documentation and IT Policies:
The IT Engineer maintains comprehensive documentation of the company’s IT systems, including network diagrams, configuration settings, and troubleshooting procedures. This documentation is crucial for system audits, disaster recovery, and ensuring that new team members can quickly familiarize themselves with the infrastructure. The IT Engineer also plays a role in developing and enforcing IT policies and procedures, ensuring that employees follow best practices for security, data protection, and software usage. - Collaborating with Cross-Functional Teams:
The IT Engineer frequently collaborates with other departments to understand their IT requirements and provide technical support for projects. Whether it’s setting up new software for the marketing team or configuring a server for the finance department, the IT Engineer ensures that the technology needs of each department are met efficiently. This collaboration also extends to working with external vendors for purchasing hardware, troubleshooting issues, or implementing third-party solutions. - Monitoring and Performance Optimization:
The IT Engineer continuously monitors the performance of the network and systems to identify any areas that need improvement. They use monitoring tools to track key performance indicators (KPIs), such as server load, network latency, and storage usage, and take corrective action when necessary. By optimizing system performance, the IT Engineer ensures that the infrastructure can handle the organization’s workloads and prevent performance bottlenecks.
Qualifications and Skills:
- Bachelor’s degree in information technology, computer science, or a related field.
- Proven experience in IT support, network administration, or system engineering.
- Strong knowledge of networking protocols, firewalls, and security configurations.
- Experience with server installation, maintenance, and troubleshooting.
- Proficiency with operating systems (Windows, Linux, MacOS) and virtualization technologies (VMware, Hyper-V).
- Familiarity with cloud services (AWS, Azure, Google Cloud).
- Strong problem-solving and troubleshooting abilities.
- Good understanding of IT compliance and data security practices.
- Excellent communication and teamwork skills.
An IT Engineer plays an essential role in maintaining the smooth operation of an organization’s IT systems. By ensuring that technology is reliable, secure, and aligned with business needs, the IT Engineer helps the organization achieve its operational goals while minimizing technical disruptions.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: enquiry@kcbahrain.com
Telephone: +973 1778 6500
Fax: +973 1778 6565