Customer Service Cum Accountant Required in Dubai
Accountant Jobs in Dubai

Customer Service Cum Accountant Required in Dubai

A Customer Service Cum Accountant is a dual-role professional who combines the responsibilities of a customer service representative with those of an accountant. The individual in this position is essential for ensuring both customer satisfaction and accurate financial record-keeping within a business. This role requires excellent interpersonal communication skills, financial acumen, and the ability to balance customer needs with financial integrity.

dua

Dua for Job Seeking: اللهم يسر ولا تعسر واكمل ولا تكل وبارك لي فيما قَدَّرت

Salary Market Competitive
Experience 2 – 4 Years
Location Dubai
Qualification Bachelor of Commerce(Commerce), Bachelor of Business Administration
Posted 08 October 2024
Job Type Full-Time
Posted by Habeebi Recruiter
last date to apply apply within 15 days

Key Responsibilities

1. Customer Service

In this aspect of the role, the Customer Service Cum Accountant is the first point of contact for clients. Their responsibilities include answering inquiries, addressing customer concerns, and resolving issues in a timely and professional manner. They manage customer relationships, ensuring that each interaction strengthens the company’s reputation for delivering quality service. This role also involves maintaining customer accounts, updating records, and ensuring client satisfaction through efficient communication.

2. Handling Customer Transactions

One of the critical duties of this role is managing customer transactions. The professional will process payments, refunds, and invoices for clients, ensuring all financial transactions are accurately recorded. They assist customers with billing-related questions, explaining account statements, and helping resolve any discrepancies. In addition, they ensure that all transactions are compliant with the company’s financial policies and procedures.

3. Accounting and Financial Reporting

On the accounting side, the individual is responsible for maintaining accurate financial records. This includes bookkeeping, reconciling accounts, managing accounts payable and receivable, and preparing financial statements. They work closely with the finance department to assist with audits, budget preparation, and tax filing. The ability to produce financial reports that meet organizational standards and comply with relevant regulations is essential.

4. Cash Flow and Budget Management

The role also involves overseeing the cash flow of the organization, monitoring daily financial transactions, and ensuring that the company’s financial status is stable. The Customer Service Cum Accountant may also assist in creating and maintaining budgets, advising management on financial decisions, and offering insights on how to improve profitability through financial analysis.

5. Administrative Support

Beyond customer service and accounting, this role may also involve administrative tasks such as managing correspondence, maintaining filing systems, and organizing office supplies. The individual ensures that the office operates smoothly by supporting management and other departments with any administrative duties required.

Required Skills and Qualifications

To excel as a Customer Service Cum Accountant, candidates must possess a strong blend of customer service and accounting skills. A solid foundation in accounting principles, proficiency in financial software (such as QuickBooks or Tally), and a keen eye for detail are necessary. Moreover, excellent communication skills, problem-solving abilities, and a customer-centric attitude are crucial for managing the dual aspects of this role. A degree in accounting, finance, or business administration is typically required, along with previous experience in customer service or accounting roles.

This position plays a vital role in ensuring both customer satisfaction and the financial health of the company, making it an important asset in any business setting.

How to apply:

Send your updated resume to our email or directly reach us at our phone:

Email:  info@duconind.com

Telephone:  +971 4 880 6996

Fax:  +971 4 880 6980

Disclaimer

Disclaimer:

  • We list jobs submitted by employers. HabeebiRecruiter.com does not verify employers or guarantee job details.
  • Be aware: legitimate jobs never require upfront payment

Leave a Comment