We’re searching for a dedicated and personable Concierge to join our team at a prestigious hotel in the heart of Burjuman, Dubai.
| Basic Details | |
|---|---|
| Experience | 1 – 2 Years |
| Location | Qatar |
| Qualification | |
| Posted | 2 August 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days of posting |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
What You’ll Do
As our Concierge, you’ll be the go-to person for all our guests’ needs, ensuring their stay in Dubai is exceptional. Here’s what a typical day might look like:
- Welcome guests warmly and make them feel at home. First impressions matter, and you’ll greet arriving guests with a smile and assist them with their luggage.
- Become a helpful resource. Answer questions about hotel services and amenities, provide information about Burjuman and Dubai, and offer personalized recommendations for dining, entertainment, and sightseeing.
- Be a master planner. Arrange transportation, restaurant reservations, and fulfill other guest requests, ensuring a smooth and enjoyable experience.
- Handle inquiries and requests professionally. Address any guest concerns or questions promptly and efficiently.
- Become a local expert. Maintain up-to-date knowledge of local events, attractions, and activities to help guests plan their itinerary.
- Coordinate with other departments. Collaborate with hotel staff to ensure seamless guest service across all areas.
What We’re Looking For
- Experience as a Concierge or in a similar customer service role (ideally in a luxury hotel setting) is a plus.
- Excellent communication and interpersonal skills are essential.
- You should have a strong understanding of Dubai, particularly the Burjuman area, and its attractions.
- A professional and friendly demeanor is key.
- Ability to multitask and stay calm under pressure is a must.
- Fluency in English is required, with additional languages a bonus.
- Flexibility to work various shifts, including evenings, weekends, and holidays, is necessary.
- A positive attitude and a commitment to exceeding guest expectations are key.
Why You’ll Love Working Here
- Competitive salary and benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional development and career advancement.
- Employee discounts on hotel services and amenities.
- Positive and supportive work environment.
How to Apply
Think you have what it takes to be a guest hero? We encourage you to apply! Send your resume and a brief cover letter telling us why you’d be a great fit for this role to [email protected] or WhatsApp +971521732081.