A Sales Engineer bridges the gap between technical expertise and sales acumen, playing a crucial role in selling complex products or solutions to clients. They work closely with the sales team and technical experts to understand customer needs, tailor solutions, and demonstrate the value of the company’s offerings.
This role requires a combination of technical knowledge, problem-solving skills, and persuasive communication to ensure customers understand and appreciate the technical aspects and benefits of the products or services being offered.
| Salary | Market Competitive |
| Experience | 8 Years |
| Location | Dubai |
| Qualification | B.Sc. In Mechanical Engineering from an accredited university |
| Posted | 26 November 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities
1. Technical Consultation and Solution Design
Sales Engineers act as technical advisors during the sales process. They assess client requirements, identify pain points, and design solutions that align with the customer’s operational and technical needs. This involves collaborating with internal engineering or product development teams to ensure feasibility.
2. Product Demonstrations and Presentations
A core responsibility is delivering impactful product demonstrations and presentations to prospective clients. Sales Engineers explain complex technical features in a way that is easy to understand, highlighting how the solutions address client-specific challenges.
3. Supporting the Sales Team
Sales Engineers provide technical support to the sales team during client interactions. They answer detailed technical queries, prepare proposals, and ensure accurate communication of product specifications and capabilities.
4. Building Client Relationships
By combining technical knowledge with interpersonal skills, Sales Engineers develop strong, trusting relationships with clients. This includes addressing client concerns, ensuring satisfaction, and acting as a liaison between the client and the company.
5. Market Research and Competitive Analysis
Understanding market trends, customer needs, and competitors’ offerings is vital. Sales Engineers gather and analyze this information to refine sales strategies and improve product positioning.
6. Post-Sales Support
In many cases, Sales Engineers provide ongoing technical support after a sale. They assist with implementation, troubleshooting, and training to ensure a seamless client experience and foster long-term relationships.
7. Collaboration with Internal Teams
Sales Engineers work closely with R&D, product management, and customer support teams to ensure product improvements and solutions are aligned with market demands and customer feedback.
Qualifications and Skills
- Educational Background: A degree in engineering, computer science, or a related technical field is essential.
- Experience: Previous experience in sales, technical consulting, or engineering roles is highly beneficial.
- Technical Proficiency: Deep understanding of the company’s products and the ability to explain their application in a technical context.
- Sales and Communication Skills: Strong interpersonal, presentation, and negotiation skills to connect with both technical and non-technical audiences.
- Problem-Solving Abilities: Aptitude for understanding complex problems and crafting innovative solutions.
Work Environment
Sales Engineers typically divide their time between offices, client sites, and travel for meetings or product demonstrations. They must balance technical expertise with customer engagement, requiring adaptability and excellent time-management skills.
This role is ideal for individuals who thrive at the intersection of technology and business, enjoy solving real-world problems, and excel at building client trust. A successful Sales Engineer delivers value by effectively translating technical capabilities into business benefits, ensuring customer satisfaction and driving revenue growth.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: info@kinetic.ae
Phone: +971 44420921