A Sales Engineer bridges the gap between the technical aspects of a product and its sales, providing crucial support to both the sales team and customers. They combine their technical expertise with strong communication skills to understand client needs, demonstrate product value, and propose solutions that fit customer requirements. Sales Engineers play a vital role in industries that involve complex or technical products, helping clients make informed purchasing decisions while ensuring the company meets its revenue goals.
| Salary | Market Competitive |
| Experience | 5 – 10 Years |
| Location | Dubai |
| Qualification | Bachelor of Technology/Engineering(Mechanical) |
| Posted | 15 October 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities:
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Customer Needs Assessment and Solution Design:
The Sales Engineer collaborates closely with customers to understand their specific needs and technical requirements. They use their in-depth knowledge of the company’s products or services to design tailored solutions that meet client specifications. This involves working with internal teams to develop proposals, quotes, and presentations that clearly explain how the company’s offerings can solve customer challenges.
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Product Demonstration and Technical Support:
A key part of the Sales Engineer’s role is to provide technical demonstrations, both in person and through remote platforms. They explain the functionality, features, and advantages of products in a way that is understandable to both technical and non-technical stakeholders. After the sale, they continue to offer technical support, helping clients with any questions or issues that may arise during the implementation or use of the product.
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Collaboration with Sales and Engineering Teams:
Sales Engineers work closely with the sales team, assisting in client meetings and negotiations by offering the technical expertise needed to close deals. They also liaise with the engineering and product development teams, communicating customer feedback and needs to improve or customize products. This cross-departmental collaboration ensures that the solutions offered are practical, achievable, and aligned with business capabilities.
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Proposal Development and Negotiation:
Developing detailed technical proposals and contributing to pricing negotiations is a central task for Sales Engineers. They break down the technical aspects of a project into understandable terms for clients and contribute to the overall sales strategy. Their input is critical during the negotiation process, as they help resolve any technical concerns that might impact the sale.
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Market Research and Business Development:
In addition to their direct sales responsibilities, Sales Engineers continuously monitor industry trends, competitor offerings, and emerging technologies. They use this information to identify potential new business opportunities and advise on market positioning strategies. By staying up to date, they ensure that the company’s products and services remain competitive.
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Technical Training and Documentation:
Sales Engineers may also be responsible for training both customers and internal staff on product use, installation, and maintenance. They may create or contribute to technical documentation, manuals, and guides that help users get the most out of the product. This ensures a smooth transition from sale to implementation, boosting customer satisfaction.
Qualifications and Skills:
- Bachelor’s degree in Engineering, Computer Science, or a related technical field.
- Experience in a technical sales or engineering role.
- Strong communication and presentation skills, with the ability to translate technical information into business value.
- Proficiency in technical tools and software used in the industry.
- Ability to work collaboratively with sales, engineering, and customer support teams.
- Knowledge of the market and industry-specific products.
The Sales Engineer is a crucial part of the sales process, ensuring that the technical solutions offered not only meet customer requirements but also align with business goals and capabilities.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: sales@loopsautomation.com
Phone: +971 (4) 876 90 94
Fax: +971 (4) 876 90 93