Are you passionate about creating amazing experiences for guests? If you have a smile that lights up a room and a knack for organization, this Front Office Staff position at a Dubai hotel could be your dream job!
| Basic Details | |
|---|---|
| Experience | 1 – 2 Years |
| Location | Dubai |
| Qualification | |
| Posted | 23 July 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
Responsibilities:
- As the first point of contact, you’ll greet guests warmly and make sure their check-in and check-out are smooth and easy.
- Answering phones, answering guest questions, and giving recommendations on things to do in Dubai are all part of the fun!
- Using the hotel’s computer system, you’ll manage reservations, handle room assignments, and make sure everything runs like clockwork.
- Going the extra mile for guests by helping with luggage and special requests is what makes a great hotel experience.
- Staying on top of hotel services, policies, and local attractions ensures you can answer any guest question with confidence.
- Processing payments accurately is important, so you’ll be comfortable handling cash, credit cards, and other payment methods.
- If a guest has an issue, you’ll be their hero by resolving it quickly and professionally.
- Working with housekeeping and maintenance keeps rooms ready for guests to enjoy.
- Keeping guest information confidential is essential, so you’ll be a trustworthy team player.
Requirements:
- Previous experience in a hotel front office or customer service role is a plus, but not always required.
- Being a great communicator and getting along with people is key!
- Knowing your way around hotel management software and Microsoft Office is a must.
- Figuring things out and keeping an eye for detail are important skills to have.
- Working under pressure and handling multiple tasks at once is no sweat for you.
- English fluency is essential, and speaking other languages is a big bonus.
- A high school diploma or equivalent is required, with a hospitality management certification being a plus.
- Being flexible to work various shifts, including mornings, evenings, weekends, and holidays is important.
Why You’ll Love Working Here: Perks & Benefits
- Competitive salary to reward your hard work.
- Training and development opportunities to help you grow.
- A positive and welcoming work environment where you feel like part of the team.
- Health insurance and other benefits to keep you well taken care of.
- Chances to move up in your career as you gain experience.
If you’re passionate about hospitality and making people feel welcome, we want to hear from you! Send your resume to careersuaejob1@gmail.com or WhatsApp them at +971568073852 to apply. Don’t miss out on this exciting opportunity to be a Front Office Staff star in Dubai!