We are looking for a friendly and organized Restaurant Hostess to be the welcoming face of our establishment. As the first point of contact for guests, the Hostess plays a key role in creating a positive dining experience. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to manage reservations and seating arrangements efficiently. This role requires a focus on customer service and ensuring the smooth operation of the front-of-house activities.
| Experience | 2 years |
| Salary | $1,500 – $2,000 |
| Location | UAE, Dubai |
| Qualification | |
| Posted | 05 September 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities
- Greeting and Seating Guests
The Restaurant Hostess is responsible for warmly greeting guests as they arrive and escorting them to their tables. You will manage the flow of customers by coordinating seating arrangements and ensuring that all guests are comfortably seated in a timely manner. Attention to detail and a welcoming attitude are crucial for creating a great first impression. - Managing Reservations and Waitlists
In this role, you will handle reservations and manage the waitlist during busy periods. This involves taking phone calls, scheduling table bookings, and efficiently organizing seating to optimize the dining room’s capacity. You will also communicate with guests about estimated wait times and ensure that their dining experience begins smoothly. - Customer Service and Guest Relations
As the hostess, you will be responsible for addressing guest inquiries and special requests, providing information about the restaurant, menu offerings, and any ongoing promotions. You will act as a liaison between the guests and the waitstaff, ensuring that any issues are promptly communicated and resolved. Your ability to make guests feel valued and attended to will contribute to their overall satisfaction. - Coordination with Staff
The Restaurant Hostess will work closely with the waitstaff, kitchen, and management to ensure the dining service runs efficiently. You will communicate any guest preferences or special seating requirements and help manage the overall flow of service. Collaboration with the team is essential to ensure that all guests receive a seamless dining experience. - Maintaining a Professional and Clean Reception Area
In addition to customer-facing duties, you will be responsible for maintaining a tidy and welcoming reception area. This includes organizing menus, keeping the hostess stand clean, and ensuring that the restaurant entrance is presentable at all times. Your attention to cleanliness and order helps set the tone for the guests’ dining experience.
Qualifications and Skills
- High school diploma or equivalent.
- Prior experience in a customer service role, preferably in hospitality or dining.
- Excellent communication and interpersonal skills.
- Strong organizational skills and the ability to manage multiple tasks.
- Professional appearance and demeanor.
- Ability to work in a fast-paced environment and handle pressure gracefully.
This position is ideal for someone who enjoys interacting with people and thrives in a dynamic, fast-paced restaurant environment. If you are passionate about customer service and creating memorable guest experiences, we encourage you to apply.
How to apply:
For more information or to apply, please contact us at our phone:
Telephone: +971 55 246 6171