A Sales and Operations Officer bridges the gap between the sales and operational departments to ensure smooth and efficient workflows. Their role involves strategizing and managing day-to-day operations while aligning them with sales goals to achieve business targets. This professional is crucial in optimizing productivity, enhancing customer satisfaction, and driving revenue growth.
| Salary | Market Competitive |
| Experience | 2 – 3 Years |
| Location | Dubai |
| Qualification | Secondary School(Academic / General) |
| Posted | 25 November 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities
- Sales Planning and Support
Sales and Operations Officers collaborate with sales teams to set targets, analyze market trends, and create strategies to meet or exceed objectives. They provide the necessary tools, data, and resources to enhance the sales process. - Operational Management
They oversee daily operations, ensuring that workflows are streamlined and resources are allocated efficiently. This involves managing supply chain processes, inventory control, and logistics to meet customer demands promptly. - Coordination Between Departments
Acting as a liaison, they facilitate effective communication and coordination between sales, production, and logistics teams. This helps in resolving operational challenges that may impact sales performance. - Performance Monitoring and Reporting
Sales and Operations Officers track key performance indicators (KPIs) for both sales and operational activities. They analyze data to identify trends, measure progress against goals, and prepare detailed reports for senior management. - Customer Relationship Management
Maintaining strong customer relationships is a critical part of the role. They ensure client satisfaction by addressing complaints, managing service issues, and ensuring timely delivery of products or services. - Strategic Process Improvement
They identify inefficiencies in operational processes and recommend solutions to improve productivity and cost-effectiveness. Implementing best practices and innovative tools is often part of their remit. - Compliance and Risk Management
Ensuring compliance with industry regulations and company policies is vital. They also assess operational risks and implement measures to mitigate them.
Essential Skills and Qualifications
A successful Sales and Operations Officer should possess strong organizational and analytical skills, excellent communication abilities, and a results-driven mindset. A degree in business administration, operations management, or a related field is typically required, along with experience in sales and operations roles. Familiarity with CRM and ERP systems is also beneficial.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: info@innovationuae.com
Phone: +971 4709233