A Pre-Sales Specialist is responsible for supporting the sales team by providing technical expertise and product knowledge during the pre-sales process. This role focuses on understanding customer needs, preparing presentations, and delivering product demonstrations to showcase the value and benefits of the company’s products or services. The Pre-Sales Specialist plays a key role in bridging the gap between the sales and technical teams, ensuring that proposed solutions align with customer requirements. They also assist in developing proposals, responding to RFPs (Requests for Proposals), and providing insights to help close sales opportunities.
| Experience | 2 years |
| Salary | Market Competitive |
| Location | UAE, Dubai |
| Qualification | Bachelor’s degree |
| Posted | 18 September 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Responsibilities:
1. Understand Customer Needs and Requirements
The Pre-Sales Specialist works closely with potential customers to understand their specific needs, pain points, and business challenges. They engage with clients during initial meetings or consultations to gather detailed information about their technical requirements and objectives. By understanding the customer’s needs, the Pre-Sales Specialist can tailor solutions and demonstrate how the company’s products or services meet those requirements effectively.
2. Prepare and Deliver Product Demonstrations
A key responsibility of the Pre-Sales Specialist is to create and deliver compelling product demonstrations and presentations. These demonstrations showcase the features, advantages, and benefits of the company’s offerings, providing potential customers with a clear understanding of how the solution will solve their business challenges. The Pre-Sales Specialist must be able to explain complex technical information in a clear and engaging way, addressing any questions or concerns the customer may have.
3. Collaborate with Sales and Technical Teams
The Pre-Sales Specialist serves as a liaison between the sales team and the technical team. They work closely with the sales team to ensure that proposed solutions are feasible and aligned with the company’s product capabilities. In collaboration with the technical team, they help create customized solutions based on the client’s needs. This collaborative approach ensures that the sales process moves forward smoothly and that the proposed solutions are technically sound and viable.
4. Support Proposal Development and RFP Responses
The Pre-Sales Specialist plays an important role in supporting the development of proposals and responding to Requests for Proposals (RFPs). This includes providing input on technical content, creating solution designs, and helping craft compelling proposals that meet the customer’s requirements. The Pre-Sales Specialist ensures that all technical aspects of the proposal are accurate and align with the customer’s expectations, increasing the chances of winning new business.
5. Conduct Technical Consultations and Answer Queries
The Pre-Sales Specialist provides technical consultations to potential clients, answering any questions related to the product or solution during the sales process. This includes addressing concerns about compatibility, integration, scalability, and performance. By providing clear and accurate answers, the Pre-Sales Specialist helps build customer confidence in the product or service, which is essential for moving deals forward.
6. Stay Updated on Product and Industry Trends
The Pre-Sales Specialist must maintain a deep understanding of the company’s products and services, as well as stay informed about industry trends and competitive products. This knowledge allows them to position the company’s offerings effectively and highlight unique features that differentiate the product from competitors. Staying updated on the latest technological advancements and market shifts is essential to provide customers with relevant, cutting-edge solutions.
7. Assist in Solution Design and Customization
In collaboration with the technical team, the Pre-Sales Specialist assists in designing and customizing solutions that fit the specific needs of each customer. They analyze customer requirements and work to configure the product or service to best suit the client’s environment. This might involve adapting existing products or services or recommending additional components to create a comprehensive solution.
8. Provide Post-Demonstration Feedback and Insights
After product demonstrations and meetings, the Pre-Sales Specialist provides valuable feedback to the sales and technical teams. They share insights about customer reactions, potential objections, and areas where the solution could be improved or tailored further to meet the customer’s expectations. These insights help the sales team adjust their approach and strategy to maximize the chances of closing deals.
Skills and Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Strong technical knowledge of the company’s products and services.
- Excellent presentation and communication skills, with the ability to simplify complex information.
- Proven experience in a pre-sales or technical sales support role.
- Ability to understand customer needs and design tailored solutions.
- Experience working with CRM systems and sales tools.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively with sales and technical teams.
- Willingness to travel for client meetings and presentations.
- Certifications in relevant technologies or products are an advantage.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: bilisim@marmara.edu.tr
Telephone: 0216 777 1590
Fax: +0 216 777 1599