Reception Host Required in Dubai

The Reception Host serves as the first point of contact for visitors and clients in an organization, playing a critical role in creating a welcoming and professional environment. This position is specifically targeted for Emirati nationals, reflecting the commitment to local hiring and cultural representation. The Reception Host is responsible for managing the reception area, greeting guests, and providing them with necessary information while ensuring a positive experience. This role demands excellent interpersonal skills, a professional demeanor, and a strong understanding of the organization’s values and services.

Key Responsibilities

1. Guest Reception and Greeting

The primary responsibility of the Reception Host is to warmly welcome and greet visitors as they arrive. This includes providing a friendly and professional first impression by offering assistance and guidance to guests. The host should be attentive to the needs of visitors, ensuring that they feel valued and acknowledged upon entering the premises.

2. Information Dissemination

The Reception Host serves as a key information resource for guests. This includes answering inquiries about the organization, its services, and its personnel. The host should possess a comprehensive understanding of the organization to provide accurate and relevant information, assisting visitors in navigating the facilities or directing them to the appropriate contacts.

3. Appointment Scheduling and Coordination

In addition to greeting guests, the Reception Host is responsible for managing appointment schedules. This includes coordinating and confirming meetings between visitors and staff members. The host must maintain an organized calendar, ensuring that all appointments are recorded accurately and communicated effectively to the relevant parties.

4. Administrative Support

The Reception Host may provide various administrative support functions, such as managing phone calls, taking messages, and handling incoming mail. This involves operating the telephone system, maintaining a neat and organized reception area, and assisting with general office tasks as required. The ability to multitask and prioritize duties is essential in this role.

5. Security and Access Control

The Reception Host plays a vital role in ensuring the security of the premises. This includes monitoring visitor access, issuing visitor badges, and maintaining a visitor log. The host should be vigilant in adhering to security protocols to protect both the organization and its guests.

6. Cultural Representation

As this position is designated for Emirati nationals, the Reception Host is expected to represent local culture and values. This includes fostering a sense of hospitality that reflects the organization’s commitment to inclusivity and cultural understanding. The host should embody the principles of Emirati heritage and ensure that the reception area is a reflection of this identity.

Conclusion

The role of a Reception Host (Emirati Only) is essential for creating a positive first impression and ensuring a smooth and welcoming experience for visitors. By managing guest reception, providing information, coordinating appointments, and upholding security protocols, the Reception Host contributes significantly to the organization’s image and operational efficiency. Strong communication skills, professionalism, and cultural awareness are critical for success in this role, making it a vital position in any organization.

How to apply:

Send your updated resume to our email:

Email:  central.procurement@alshaya.com