The Receptionist serves as the first point of contact for visitors and callers, representing the company with professionalism and warmth. This role requires exceptional communication skills, a friendly demeanor, and strong organizational abilities to manage various front-office tasks. The Receptionist will greet visitors, answer incoming calls, direct inquiries to the appropriate departments, and ensure that the reception area is welcoming and organized. As a critical member of the administrative team, the Receptionist plays a significant role in maintaining a positive company image and supporting daily operations.
| Salary | AED 5,500 – 7,000 ($1,486 – $1,891) |
| Experience | 2 – 5 Years |
| Location | Dubai |
| Qualification | Any Graduation |
| Posted | 31 October 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities
Visitor Management and Greeting
- Welcome and greet visitors, clients, and vendors with professionalism, ensuring they feel comfortable and attended to upon arrival.
- Maintain visitor logs and issue visitor passes as per company security protocols.
- Direct visitors to the appropriate departments or individuals and provide relevant information regarding company services and policies.
Telephone and Email Communication
- Answer incoming phone calls promptly, directing them to the right contacts or taking messages as needed.
- Handle general inquiries via phone and email, providing accurate information or forwarding requests to the relevant teams.
- Maintain a polite and courteous phone demeanor, ensuring positive interactions with all callers.
Administrative Support
- Assist with general administrative duties, such as data entry, document preparation, and filing, to support various departments.
- Coordinate appointments, schedule meetings, and manage conference room bookings as requested.
- Prepare and organize documents, ensuring that front-desk materials, forms, and brochures are readily available and up to date.
Office Management and Organization
- Keep the reception area clean, organized, and stocked with necessary supplies to create a welcoming environment.
- Manage inventory of office supplies and coordinate with procurement to replenish items as needed.
- Ensure that mail, packages, and deliveries are received, sorted, and distributed to the appropriate individuals promptly.
Customer Service and Problem Resolution
- Address visitor and caller inquiries with professionalism, directing them to the appropriate resources or resolving minor issues independently.
- Coordinate with security personnel for visitor access and to resolve any security-related concerns.
- Provide support to the customer service team when needed, helping to ensure a seamless customer experience.
Qualifications
- Education: High school diploma or equivalent; additional certification in Office Administration or Customer Service is a plus.
- Experience: Previous experience in a receptionist or front-desk role is preferred but not required.
- Skills: Excellent verbal and written communication skills, strong multitasking abilities, and proficiency in Microsoft Office and office phone systems.
- Attributes: Friendly, welcoming demeanor with a customer-focused approach, high attention to detail, and the ability to handle pressure in a fast-paced environment.
This position offers the opportunity to be a key figure in creating a positive first impression for visitors and supporting the company’s daily operations. The ideal candidate will be organized, approachable, and capable of managing various responsibilities to enhance overall office efficiency and professionalism.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: info@richmondproperties.ae
Phone: +971 (50) 2425 995, +971 (4) 332 6604