A Sales Coordinator is a key administrative professional who supports a company’s sales team by organizing and streamlining processes that help close deals and increase revenue. This individual works closely with the sales team to ensure that sales operations run smoothly and efficiently. A Sales Coordinator is responsible for managing schedules, tracking sales performance, coordinating client communication, and maintaining data accuracy in the sales system. This role requires a blend of organizational skills, customer service acumen, and sales knowledge to enhance the team’s productivity.
| Salary | AED 2,500 – 5,000 ($676 – $1,351) |
| Experience | 2 – 8 Years |
| Location | Dubai |
| Qualification | Intermediate School, Bachelor of Architecture |
| Posted | 08 October 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities
1. Support for the Sales Team
The Sales Coordinator provides critical support to the sales team by handling administrative tasks that allow the sales representatives to focus on closing deals. They help prepare sales documents, presentations, and proposals while ensuring that all relevant information is available for sales meetings and client interactions. By coordinating calendars, booking appointments, and assisting with travel arrangements, the Sales Coordinator enables the sales team to focus on client engagement and revenue generation.
2. Customer Relationship Management
As a liaison between the sales team and clients, the Sales Coordinator manages client communications, responds to inquiries, and follows up on leads. They ensure that clients receive timely and accurate information about the company’s products or services. Additionally, they may help resolve any client issues, ensuring high customer satisfaction levels. Maintaining positive client relationships is crucial for securing repeat business and fostering long-term partnerships.
3. Sales Order Processing and Tracking
One of the primary responsibilities of a Sales Coordinator is processing and tracking sales orders. They ensure that sales orders are correctly entered into the system, and they follow up with relevant departments to ensure timely delivery. They also monitor the status of sales transactions, update clients on the progress of their orders, and resolve any issues that may arise. This responsibility is crucial for ensuring smooth order fulfillment and customer satisfaction.
4. Sales Performance Reporting
The Sales Coordinator plays a key role in monitoring and reporting sales performance. They collect data from sales activities and generate reports that help the sales team understand their performance against goals. These reports can include sales forecasts, revenue analysis, and tracking of key performance indicators (KPIs). By providing the team with accurate data, the Sales Coordinator helps management make informed decisions to drive business growth.
5. Inventory and Stock Coordination
For businesses with physical products, the Sales Coordinator may also be responsible for coordinating inventory levels. They ensure that stock levels are sufficient to meet sales demand and work with the warehouse or logistics team to facilitate timely shipments. This aspect of the role helps prevent stock shortages and delays, ensuring that the company can meet customer expectations.
6. Collaboration with Other Departments
The Sales Coordinator collaborates with other departments, such as marketing, finance, and logistics, to ensure smooth sales operations. They work with marketing teams to implement sales campaigns and coordinate promotional materials. They also liaise with the finance team to track payments and manage invoicing. This cross-departmental collaboration helps align business objectives and fosters a team-oriented approach to sales.
Required Skills and Qualifications
To be successful as a Sales Coordinator, candidates need excellent organizational skills, the ability to multitask, and strong attention to detail. Communication skills, both written and verbal, are crucial, as the Sales Coordinator interacts with both internal teams and external clients. Proficiency in customer relationship management (CRM) software and basic knowledge of sales processes are often required. Experience in a sales environment, combined with a degree in business administration or a related field, is typically preferred.
This role is vital in ensuring that the sales team operates efficiently and effectively, making it an essential position in driving company growth and achieving sales targets.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: info@smartsenseuae.com
Telephone: +971 567205437, +971 569775888, +971 6 678 6641