A Telesales Executive (Arabic) is responsible for promoting and selling products or services over the phone to Arabic-speaking clients. This role is crucial for businesses aiming to expand their market reach in Arabic-speaking regions. The Tele Sales Executive serves as the first point of contact for potential customers, providing them with information about products, addressing their inquiries, and ultimately driving sales. Proficiency in Arabic, both spoken and written, is essential for effective communication with clients.
| Salary | AED 2,000 – 3,000 ($541 – $811) |
| Experience | 1 – 3 Years |
| Location | Dubai |
| Qualification | Any Graduation |
| Posted | 09 October 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities
1. Lead Generation and Qualification
The Tele Sales Executive is tasked with identifying potential leads through various channels, including online research, referrals, and inbound inquiries. They must qualify these leads by assessing their interest and need for the products or services offered. This involves initiating contact with potential customers, engaging them in conversation, and determining their suitability for the sales process.
2. Product Knowledge and Presentation
To effectively sell products or services, the Tele Sales Executive must possess in-depth knowledge of the offerings. This includes understanding product features, benefits, pricing, and competitive advantages. The executive is responsible for presenting this information to clients clearly and persuasively, tailoring the pitch to meet the specific needs and preferences of each customer.
3. Customer Relationship Management
Building and maintaining strong relationships with customers is a fundamental responsibility of the Tele Sales Executive. This involves actively listening to customer needs, addressing their concerns, and providing exceptional service throughout the sales process. The executive should follow up with customers after initial contact to nurture relationships and encourage repeat business.
4. Sales Target Achievement
The Tele Sales Executive is expected to meet or exceed predetermined sales targets and quotas. This requires setting daily, weekly, and monthly goals, tracking progress, and adjusting strategies as necessary to achieve desired outcomes. The executive must be motivated, results-oriented, and capable of working independently to drive sales performance.
5. Data Entry and Reporting
Accurate record-keeping is essential for tracking sales activities and customer interactions. The Tele Sales Executive is responsible for entering data into the customer relationship management (CRM) system, including lead information, sales progress, and customer feedback. They may also be required to generate reports on sales performance, lead conversion rates, and other relevant metrics for management review.
6. Market Research and Feedback
Staying informed about market trends, competitors, and customer preferences is vital for success in the tele sales role. The Tele Sales Executive should conduct regular market research and gather feedback from customers to identify potential areas for improvement in products or services. This information can help the organization adapt its offerings and sales strategies to better meet customer needs.
Conclusion
The position of a Tele Sales Executive (Arabic) is essential for businesses looking to tap into Arabic-speaking markets. By generating leads, presenting products effectively, nurturing customer relationships, and achieving sales targets, the Tele Sales Executive plays a crucial role in driving revenue and ensuring customer satisfaction. Strong communication skills in Arabic, coupled with a proactive and customer-focused approach, are key to success in this role.
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