The Telesales Executive is responsible for generating sales and building strong customer relationships over the phone. This role requires excellent communication skills, a persuasive attitude, and the ability to handle rejections gracefully. The ideal candidate is proactive, driven by targets, and skilled in promoting products and services. She will be expected to understand customer needs and offer suitable solutions, ensuring a positive customer experience. This role is essential for enhancing customer engagement, boosting revenue, and driving the company’s sales growth.
Dua for Job Seeking: اللهم يسر ولا تعسر واكمل ولا تكل وبارك لي فيما قَدَّرت
Salary | AED 1,500 – 3,000 ($406 – $811) |
Experience | 1 – 4 Years |
Location | Dubai |
Qualification | Secondary School, Any Graduation |
Posted | 5 November 2024 |
Job Type | Full-Time |
Posted by | Habeebi Recruiter |
last date to apply | apply within 15 days |
Key Responsibilities
- Sales Generation and Revenue Growth
The Telesales Executive will make outbound calls to potential and existing customers, with a primary goal of converting leads into sales. She will introduce, promote, and sell company products and services, focusing on achieving and exceeding monthly sales targets. This role requires a good understanding of the products offered and the ability to identify customer needs effectively to propose tailored solutions. - Customer Relationship Management
Building strong, lasting relationships with customers is crucial. The Telesales Executive will be responsible for maintaining a customer-first approach, handling queries, addressing concerns, and providing accurate information about products and services. By nurturing these relationships, the Executive can help foster customer loyalty and encourage repeat business. - Lead Conversion and Follow-up
She will follow up on leads from various channels, including digital marketing campaigns, website inquiries, and referrals. The Telesales Executive will use persuasive sales techniques to convert leads into paying customers and will maintain regular follow-ups to ensure customer satisfaction and address any further requirements. - Record-Keeping and Reporting
The Telesales Executive will document call details, customer information, and sales outcomes in the company’s CRM system. Regular reporting on performance metrics, feedback from customers, and sales figures will be required to ensure transparency and facilitate performance reviews. - Continuous Learning and Skill Development
To stay effective, the Telesales Executive will participate in training sessions, stay updated on product knowledge, and adapt to new sales strategies and techniques. This commitment to growth helps in enhancing her performance and keeping up with the company’s evolving goals.
Qualifications and Skills
– Excellent Communication Skills
The role requires strong verbal skills, active listening, and the ability to convey information clearly and convincingly.
– Target-Driven and Self-Motivated
A successful Telesales Executive is results-oriented, thrives in a target-driven environment, and maintains motivation to achieve individual and team goals.
– Experience in Sales or Customer Service
Previous experience in telesales, customer service, or a related field is an advantage. Familiarity with CRM software and call-handling best practices is beneficial.
– Adaptable and Resilient
This position requires resilience to handle rejections and a positive attitude to persist and succeed.
Working Conditions
The role may be remote or office-based, depending on company requirements. Working hours can be flexible but may include shifts, depending on target regions and customer availability. The Telesales Executive should be prepared for high call volumes and the demands of a fast-paced environment.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: info@akaitsolutions.com
Phone: +043243319
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