Telesales Executive Required in Dubai

A Telesales Executive is a skilled professional responsible for driving the sales of products or services through telephone communication. This role is pivotal in generating leads, nurturing customer relationships, and achieving sales targets. Telesales Executives often act as the first point of contact for potential clients, making their role vital for creating a positive impression of the organization.

They work in diverse industries, including retail, finance, healthcare, and technology, requiring an understanding of their specific market and products. A Telesales Executive must be persuasive, possess excellent communication skills, and maintain a customer-centric approach.

Salary	Market Competitive
Experience	1 – 6 Years
Location	Dubai
Qualification	Diploma
Posted	02 December 2024
Job Type	Full-Time
Posted by	Habeebi Recruiter
last date to apply	apply within 15 days

Key Responsibilities

1. Outbound and Inbound Sales Calls

Telesales Executives handle a variety of calls, including initiating contact with potential customers (outbound) and responding to incoming inquiries (inbound). These calls aim to inform clients about products or services, address questions, and secure sales.

2. Achieving Sales Targets

Meeting or exceeding monthly and quarterly sales targets is a critical responsibility. This involves developing effective sales pitches, identifying customer needs, and aligning them with product or service offerings.

3. Lead Generation and Follow-ups

The role includes generating leads through research or existing databases, as well as following up with potential clients. Telesales Executives maintain a systematic record of calls and potential leads to ensure continuity and maximize conversion rates.

4. Building Customer Relationships

Building trust and rapport with customers is essential for long-term success. Telesales Executives often serve as a bridge between the company and its customers, ensuring satisfaction and addressing any concerns.

5. Market and Product Knowledge

To communicate effectively, Telesales Executives must have in-depth knowledge of the products or services they are selling. Additionally, understanding market trends and competitor offerings helps in positioning the company’s products advantageously.

6. Handling Objections

A key skill in this role is managing customer objections and converting reluctance into interest. This requires patience, persistence, and the ability to listen and adapt.

7. Reporting and Feedback

Regularly reporting sales activities, outcomes, and customer feedback to management is another important duty. These insights help refine strategies and improve processes.

Skills and Qualifications

• Communication Skills: Exceptional verbal communication and the ability to articulate information clearly.
• Sales Expertise: Proven ability to close deals and achieve sales targets.
• Customer-Centric Attitude: Understanding and addressing customer needs effectively.
• Resilience: Ability to handle rejection and maintain motivation.
• Time Management: Efficiently managing time and prioritizing calls.
• Technical Proficiency: Familiarity with CRM tools and software used in telesales operations.

Work Environment

Telesales Executives typically work in office settings or remotely, depending on company policies. The role often involves flexible hours, particularly when dealing with clients across different time zones.

In conclusion, a Telesales Executive plays a crucial role in driving revenue, building customer loyalty, and enhancing brand reputation. This dynamic position requires a blend of sales acumen, communication skills, and a proactive mindset to thrive in competitive markets.

How to apply:

Send your updated resume to our email or directly reach us at our phone:

Email:  info@oneinvestments.co

Phone:  +971 (0) 4 5681854