A Domestic Operations Supervisor is responsible for overseeing and managing the daily operational activities within a company’s domestic logistics, transportation, or distribution network. This role ensures that all operations, from order processing to delivery, run smoothly and efficiently. The Domestic Operations Supervisor coordinates with teams, monitors performance, and implements improvements to optimize productivity and customer satisfaction. This role is critical for maintaining a high standard of service while ensuring cost-effective operations.
| Salary | AED 5,000 – 6,000 ($1,351 – $1,621) |
| Experience | 1 – 6 Years |
| Location | Dubai |
| Qualification | Any Graduation |
| Posted | 17 October 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities
1. Overseeing Daily Operational Activities
The Domestic Operations Supervisor is tasked with managing the day-to-day operations of the company’s domestic logistics or distribution system. This includes coordinating the transportation of goods, overseeing warehouse activities, and ensuring that orders are processed and dispatched in a timely manner. By managing schedules, resources, and personnel, the supervisor ensures that operational processes run efficiently.
2. Managing and Supervising Staff
A significant responsibility of the Domestic Operations Supervisor is to lead and supervise the operations team. This includes assigning tasks, monitoring performance, and providing guidance to team members. The supervisor also ensures that staff follow company policies, safety protocols, and operational procedures to maintain a high level of productivity and quality in all tasks.
3. Optimizing Operational Efficiency
The Domestic Operations Supervisor is constantly looking for ways to improve operational processes. This includes analyzing workflow, identifying bottlenecks, and implementing strategies to enhance efficiency and reduce costs. Whether through optimizing transportation routes, improving warehouse layout, or adopting new technology, the supervisor is responsible for ensuring that the operation remains competitive and efficient.
4. Ensuring Compliance with Regulations
Compliance with legal and regulatory requirements is an essential aspect of the Domestic Operations Supervisor’s role. This includes ensuring that all transportation and warehousing activities adhere to local laws and safety regulations. The supervisor is responsible for maintaining accurate records, monitoring safety practices, and ensuring that all personnel are trained in relevant compliance protocols.
5. Monitoring Performance and Reporting
The Domestic Operations Supervisor regularly tracks key performance indicators (KPIs) to assess the efficiency and effectiveness of domestic operations. By analyzing data related to delivery times, order accuracy, inventory management, and operational costs, the supervisor identifies areas for improvement. Detailed reports are prepared and shared with upper management, providing insights into the performance of the operations team.
6. Customer Service and Issue Resolution
Customer satisfaction is a key focus for the Domestic Operations Supervisor. In cases where operational issues arise, such as delayed deliveries or damaged goods, the supervisor is responsible for resolving these problems quickly and effectively. This involves working closely with the customer service team to address client concerns and implement corrective actions to prevent future occurrences.
7. Collaboration with Internal and External Stakeholders
The Domestic Operations Supervisor works closely with various departments, such as sales, procurement, and customer service, to ensure seamless operations. This collaboration helps to align operational activities with the company’s overall objectives. Additionally, the supervisor coordinates with external stakeholders, including suppliers, transportation providers, and customers, to ensure smooth communication and timely deliveries.
Qualifications
- Bachelor’s degree in logistics, supply chain management, or a related field.
- Proven experience in operations, logistics, or supply chain management.
- Strong leadership and team management skills.
- Excellent problem-solving and decision-making abilities.
- Knowledge of relevant industry regulations and safety standards.
- Proficiency in using operations management software and tools.
A Domestic Operations Supervisor plays a crucial role in ensuring that all domestic logistical and operational activities are carried out efficiently and in line with company standards. This role demands a strong ability to lead teams, optimize processes, and maintain a high level of customer service while driving operational success.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: info@alliedhaulagegroup.com
Phone: +971 4 821 7777