The Housekeeping Supervisor oversees the housekeeping staff and ensures that all areas of the facility meet the highest standards of cleanliness, safety, and appearance. This role involves managing daily housekeeping operations, inspecting rooms and common areas, training and supervising staff, and coordinating with other departments. The ideal candidate is detail-oriented, possesses excellent leadership skills, and is committed to delivering an exceptional guest experience. The Housekeeping Supervisor plays a crucial role in maintaining a clean, organized, and welcoming environment for all guests and employees.
| Salary | Market Competitive |
| Experience | 2 – 4 Years |
| Location | Dubai |
| Qualification | Diploma(Hotel Management) |
| Posted | 5 November 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities
- Staff Supervision and Training
The Housekeeping Supervisor is responsible for leading, training, and motivating housekeeping staff. This includes onboarding new employees, providing ongoing training on cleaning protocols and safety practices, and scheduling staff shifts. The Supervisor ensures that each team member understands their duties, maintains a positive attitude, and adheres to company standards. - Quality Control and Inspections
A primary duty of the Housekeeping Supervisor is to inspect rooms, hallways, restrooms, and other common areas to ensure cleanliness and hygiene standards are met. They conduct regular quality checks to verify that cleaning tasks are performed to the highest level, identifying any issues and taking corrective actions when necessary. This attention to detail ensures a consistently high standard of cleanliness across the facility. - Inventory and Supply Management
The Supervisor manages housekeeping inventory, including cleaning supplies, linens, and equipment. They monitor stock levels, place orders as needed, and ensure that supplies are readily available for staff. By managing inventory efficiently, the Supervisor ensures smooth housekeeping operations and prevents any disruption due to a lack of supplies. - Coordination with Other Departments
The Housekeeping Supervisor works closely with other departments, such as front desk, maintenance, and guest services, to ensure seamless operations. They communicate regularly with the front desk to coordinate room readiness and address guest requests or special requirements. Collaboration with maintenance staff ensures any repair needs are quickly addressed. - Safety and Compliance
Ensuring a safe and clean environment is a key responsibility. The Housekeeping Supervisor enforces health and safety protocols, ensuring compliance with all relevant regulations and company policies. They educate staff on proper handling of cleaning chemicals, equipment usage, and emergency procedures to maintain a safe workplace for both employees and guests. - Performance Monitoring and Reporting
The Supervisor is responsible for monitoring staff performance, providing feedback, and conducting performance evaluations. They address any performance issues, set goals for improvement, and reward staff for exceptional work. The Supervisor may also be required to prepare reports on housekeeping activities, such as room readiness, cleaning progress, and any incidents that occur.
Qualifications and Skills
– Leadership and Supervisory Skills
The Housekeeping Supervisor should have strong leadership abilities, with the capability to motivate and manage a team effectively. Prior supervisory experience in a similar role is often preferred.
– Excellent Attention to Detail
An eye for detail is essential to ensure that all areas meet cleanliness standards and that any issues are promptly addressed.
– Strong Communication and Interpersonal Skills
The Supervisor must have excellent communication skills to interact with staff, resolve guest concerns, and coordinate with other departments.
– Time Management and Organizational Skills
The ability to prioritize tasks, handle multiple responsibilities, and manage time effectively is crucial to succeed in this role.
– Knowledge of Housekeeping Standards and Safety Protocols
The Supervisor should be familiar with housekeeping best practices, including safe handling of chemicals and knowledge of safety regulations.
– Education and Experience
A high school diploma or equivalent is typically required, while additional certification in hospitality or housekeeping management is an asset. Prior experience in housekeeping, especially in a hotel or hospitality setting, is highly beneficial.
Working Conditions
The Housekeeping Supervisor generally works in a hotel or facility setting, where they are frequently on their feet, inspecting rooms and assisting staff as needed. The role may involve working irregular hours, including weekends and holidays, depending on the facility’s operational needs. The position requires a hands-on approach and a readiness to address issues as they arise to ensure a high level of cleanliness and guest satisfaction.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: info@arttech.ps
Phone: (+972) 599201920