The Gulf Contact Center is searching for enthusiastic Call Center Agents to join their team in Hawally, Kuwait. This is a great opportunity for both experienced professionals and fresh graduates looking to start their careers in the exciting world of customer service.
| Basic Details | |
|---|---|
| Experience | 1 – 2 Years |
| Location | Kuwait |
| Qualification | |
| Posted | 31 July 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
This blog post will break down everything you need to know about the position, from the typical tasks to the qualifications and how to contact the employer.
What You’ll Do: Responsibilities
As a Call Center Agent, you’ll be the first point of contact for customers, providing exceptional service and building positive relationships. Here’s what you can expect to do:
- Answer incoming calls from customers and address their inquiries in a friendly and professional manner.
- Provide clear and accurate information about products or services.
- Handle customer concerns and complaints efficiently to find solutions.
- Work effectively as part of a team to achieve shared goals.
- Maintain a positive and professional attitude under pressure.
What We’re Looking For: Qualifications
To be successful in this role, you should have:
- Arabic nationality (essential).
- At least 1 year of experience in a call center environment (preferred, but open to fresh graduates).
- Excellent communication and negotiation skills.
- The ability to work effectively as part of a team.
- A calm and collected demeanor to handle challenging situations.
- A willingness to learn and grow in a fast-paced environment.
Why You’ll Love Working Here: Perks & Benefits
While specific benefits aren’t mentioned, the Gulf Contact Center offers a competitive salary of 260 KWD and the chance to develop valuable customer service skills in a dynamic and supportive environment.
Bonus! This position offers a transferable visa 18 (Ahli) for successful candidates.
Applying
If you’re ready to launch your call center career, we want to hear from you! Send your CV (resume) to [ellen.gueco@gulfccs.com] or call +965 50865678 or +965 90016442 for more information.