An Elevation Burger Team Member plays a crucial role in ensuring a high-quality dining experience for customers at Elevation Burger. This individual is responsible for preparing and serving food and beverages, maintaining cleanliness, assisting customers, and upholding the company’s commitment to sustainability and fresh, healthy ingredients. A Team Member must be proactive, friendly, and able to work efficiently in a fast-paced environment while delivering excellent customer service.
| Salary | Market Competitive |
| Experience | 1 – 3 years |
| Location | Kuwait |
| Qualification | Any |
| Posted | 18 November 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities
1. Customer Service
One of the core responsibilities of an Elevation Burger Team Member is providing exceptional customer service. This includes greeting customers, taking their orders accurately, and addressing any questions or concerns they may have. A team member is expected to ensure that every guest has a positive dining experience, ensuring satisfaction with food, service, and ambiance.
2. Food Preparation and Cooking
Team Members are responsible for preparing and cooking food items according to Elevation Burger’s menu standards. This includes grilling burgers, assembling sandwiches, preparing fries, and preparing salads, shakes, and other menu items. They must ensure food quality, portion control, and adhere to health and safety regulations when handling and preparing food.
3. Maintaining Cleanliness and Organization
Team Members must maintain a clean and organized work environment. This includes regularly cleaning workstations, kitchen equipment, and dining areas, following hygiene and sanitation protocols. They are also responsible for keeping the restaurant floor tidy, ensuring the restrooms are stocked and clean, and following company cleanliness standards at all times.
4. Cash Handling and Register Operation
As part of their duties, Team Members are responsible for operating the cash register, accurately processing transactions, and handling payments from customers. This includes making change, processing credit card payments, and issuing receipts. Team Members must also keep the register area clean and organized and follow cash-handling procedures as outlined by company policies.
5. Food Safety and Compliance
Elevation Burger Team Members are expected to follow food safety regulations to ensure the health and safety of customers. This includes maintaining proper food storage temperatures, adhering to safety guidelines when using kitchen equipment, and ensuring that all food items are prepared and served according to the company’s safety and quality standards.
6. Supporting Teamwork
Team Members work closely with other staff, including cooks, supervisors, and managers, to ensure smooth restaurant operations. They must be flexible, cooperative, and willing to assist with any tasks as needed. Whether it’s helping colleagues during busy times, restocking supplies, or assisting with inventory checks, a Team Member must contribute to the overall efficiency of the restaurant.
7. Upselling and Promoting Specials
A key part of the role is promoting the brand and upselling menu items. Team Members should actively engage customers by suggesting add-ons, upselling meals, and informing customers about new menu items or special offers. Providing this service in a friendly and non-intrusive manner can help increase sales and improve the customer’s experience.
8. Attending to Customer Needs
Team Members need to be attentive to customer needs during their visit. This includes refilling drinks, checking on customer satisfaction, and responding to requests quickly. They must ensure that every customer is fully satisfied before leaving, encouraging repeat business and positive reviews.
Qualifications and Skills
- High school diploma or equivalent (preferred).
- Previous experience in the food service industry is an advantage but not required.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and under pressure.
- Knowledge of food safety and sanitation regulations.
- Ability to handle cash and operate a point-of-sale (POS) system.
- Positive attitude and strong work ethic.
- Ability to work well in a team and independently when required.
- Flexibility to work evenings, weekends, and holidays as needed.
The Elevation Burger Team Member plays a key role in maintaining the high standards of the restaurant by providing excellent service, preparing food, and ensuring a clean, organized, and safe work environment. This role is perfect for someone who enjoys working in a dynamic, customer-focused environment and is passionate about healthy, fresh food.
How to apply:
Send your updated resume to our email:
Email: career@tabcofood.com