Operation Manager Required in Kuwait

The Operations Manager plays a pivotal role in driving the efficiency, productivity, and profitability of the organization. This position is responsible for overseeing the daily operations of various departments to ensure seamless coordination and adherence to company goals and standards. The Operations Manager collaborates closely with cross-functional teams, aligns resources effectively, and implements strategies to optimize workflow, cost control, and quality management.

Key Responsibilities

Operational Strategy and Execution
Develop and implement operational strategies that support the company’s goals, ensuring that each department aligns with broader business objectives. Lead initiatives to streamline processes, improve productivity, and reduce costs, enabling the company to maintain competitive advantage. Collaborate with senior management to develop KPIs and performance metrics that gauge operational efficiency and address areas for improvement.

Team Leadership and Development
Manage and mentor a diverse team of professionals across various departments, fostering a culture of collaboration, accountability, and continuous improvement. Conduct regular training sessions to enhance team skills and encourage professional growth. Evaluate team performance through feedback, performance reviews, and one-on-one sessions, implementing developmental plans as needed to enhance skills and drive results.

Budgeting and Financial Management
Oversee budgeting and financial planning for operational departments, analyzing spending and cost-control measures to maintain budget adherence. Identify and implement cost-saving initiatives without compromising quality, ensuring that resources are used effectively. Generate regular financial reports for senior management, highlighting areas of progress, challenges, and forecasts to support informed decision-making.

Process Optimization and Quality Assurance
Analyze current processes to identify inefficiencies, bottlenecks, and areas for improvement, implementing data-driven solutions to enhance operational flow. Establish and maintain quality standards across all operational areas, ensuring compliance with regulatory requirements and industry best practices. Monitor quality assurance metrics, address non-compliance, and work with teams to rectify issues proactively.

Customer Satisfaction and Service Improvement
Work closely with customer service and sales departments to improve service delivery, ensure customer satisfaction, and implement feedback-driven changes. Address operational issues impacting the customer experience, implementing solutions to enhance service levels. Track and analyze customer satisfaction metrics, creating initiatives to increase customer loyalty and positive brand perception.

Safety and Compliance
Ensure a safe working environment for all employees by adhering to workplace safety regulations and enforcing company safety protocols. Conduct regular audits, risk assessments, and inspections to guarantee compliance with health, safety, and environmental regulations. Establish emergency response plans, provide training, and maintain compliance records for internal and external audits.

Qualifications and Skills

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations management, with a focus on team leadership, financial oversight, and process optimization.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in operational software and MS Office Suite.
• Ability to work under pressure and adapt to changing business needs.
• Knowledge of industry-specific regulations and best practices.

How to apply:

Send your updated resume to our email or directly reach us at our phone:

Email:  info@kwpolymer.com

Phone:  +96522944544

Fax:  +96524550141