The Restaurant Supervisor is a vital team leader responsible for overseeing daily operations in a restaurant to ensure exceptional guest experiences and smooth workflow. This role involves supervising staff, managing customer relations, and supporting the Restaurant Manager in achieving operational and financial goals. The ideal candidate possesses strong leadership, communication, and organizational skills, along with a passion for delivering high-quality service.
| Salary | Market Competitive |
| Experience | 2 – 4 years |
| Location | Kuwait |
| Qualification | Bachelor’s degree |
| Posted | 10 December 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Responsibilities
Staff Supervision and Coordination
- Lead and supervise the restaurant team to ensure efficient and professional service delivery.
- Assign tasks, monitor performance, and provide constructive feedback to team members.
- Assist in training new employees and conducting regular performance evaluations.
- Ensure staff adhere to company policies, service standards, and hygiene regulations.
Guest Experience Management
- Monitor and enhance guest satisfaction by addressing complaints and inquiries promptly.
- Maintain a welcoming atmosphere and ensure guests have a positive dining experience.
- Implement service standards to ensure consistency and excellence in guest interactions.
Operational Oversight
- Oversee day-to-day restaurant operations, including opening and closing procedures.
- Manage inventory levels, monitor supplies, and coordinate with vendors for timely replenishment.
- Ensure the restaurant complies with health, safety, and food handling regulations.
Financial and Reporting Responsibilities
- Support the Restaurant Manager in achieving sales targets and managing budgets.
- Monitor daily revenue, process payments, and ensure accurate cash handling procedures.
- Prepare shift reports and communicate operational updates to the management team.
Team Collaboration and Problem-Solving
- Work collaboratively with kitchen staff to ensure timely and efficient food service.
- Address and resolve any issues that arise during operations, such as staffing shortages or service delays.
- Foster a positive team environment by promoting cooperation and mutual respect among staff.
Qualifications
- Proven experience in a supervisory role within the hospitality or restaurant industry.
- Strong leadership, organizational, and communication skills.
- Proficiency in point-of-sale (POS) systems and basic financial reporting.
- Knowledge of food safety and hygiene regulations.
- A high school diploma or equivalent is required; a degree in hospitality management is an advantage.
The Restaurant Supervisor role is ideal for a proactive and customer-focused professional who thrives in a fast-paced environment and is dedicated to ensuring operational excellence and guest satisfaction.
How to apply:
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