Restaurant Supervisor Required in Kuwait

The Restaurant Supervisor oversees daily operations, ensuring smooth service, high-quality customer experiences, and adherence to company standards. This role involves managing staff, coordinating workflows, handling customer concerns, and maintaining a clean and organized dining environment. The Restaurant Supervisor acts as a bridge between management and employees, fostering a productive and customer-focused atmosphere.

Salary	Market Competitive
Experience	1+ years
Location	Kuwait
Qualification	Bachelor’s degree
Posted	24 November 2024
Job Type	Full-Time
Posted by	Habeebi Recruiter
last date to apply	apply within 15 days

Key Responsibilities

1. Supervising Daily Operations

• Oversee the day-to-day activities of the restaurant, ensuring efficient service delivery during all shifts.
• Monitor food preparation and presentation to maintain high-quality standards.
• Ensure compliance with health and safety regulations, including hygiene and food safety standards.

2. Staff Management

• Schedule shifts, assign tasks, and ensure adequate staffing levels during peak and off-peak hours.
• Train, guide, and mentor staff to improve skills and enhance customer service delivery.
• Monitor staff performance, provide feedback, and address any issues or conflicts promptly.

3. Customer Service Excellence

• Interact with guests to ensure satisfaction and promptly address any concerns or complaints.
• Handle special requests or unique dining needs, ensuring a positive customer experience.
• Foster a welcoming and professional atmosphere for both customers and staff.

4. Inventory and Supplies Management

• Monitor inventory levels for food, beverages, and supplies, and coordinate timely replenishment.
• Conduct regular stock checks to minimize waste and control costs.
• Liaise with suppliers to ensure quality and timely delivery of goods.

5. Reporting and Coordination

• Report daily operational updates, sales figures, and any issues to the Restaurant Manager.
• Collaborate with management to implement new policies, menu changes, or promotional activities.
• Ensure staff adhere to company policies and procedures, maintaining consistency in service.

6. Problem-Solving and Decision-Making

• Address operational challenges, such as unexpected staff shortages or customer complaints, efficiently.
• Make on-the-spot decisions to resolve issues without compromising service quality.
• Identify areas for improvement in restaurant operations and suggest solutions to management.

Qualifications

• High school diploma or equivalent; additional certifications in hospitality management are a plus.
• Proven experience in a supervisory role within the food and beverage industry.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal skills to manage both staff and customer interactions.
• Ability to handle high-pressure situations and multitask effectively.
• Knowledge of restaurant management software and point-of-sale systems.

A Restaurant Supervisor plays a pivotal role in ensuring the restaurant operates efficiently, staff are motivated, and customers leave with a positive impression. This position is ideal for individuals with strong leadership abilities and a passion for delivering exceptional dining experiences.

How to apply:

Send your updated resume to our email or directly reach us at our phone:

Email:   recruiter2@emcc-consult.com 

Phone:   +965 97190434