PC/Mobile Technician Required in Kuwait

A PC/Mobile Technician is responsible for diagnosing, repairing, and maintaining personal computers, laptops, mobile devices, and related hardware and software. This role requires a strong understanding of operating systems, hardware components, and troubleshooting techniques to resolve technical issues efficiently. The PC/Mobile Technician ensures customer satisfaction by providing high-quality repairs, clear communication, and timely service.

Salary	300 to 350 KD
Experience	1 – 4 years
Location	Kuwait
Qualification	Any
Posted	26 November 2024
Job Type	Full-Time
Posted by	Habeebi Recruiter
last date to apply	apply within 15 days

Key Responsibilities

1. Diagnostics and Troubleshooting

• Identify and resolve hardware and software issues in PCs, laptops, and mobile devices.
• Conduct thorough diagnostics to pinpoint problems such as hardware failures, software corruption, or connectivity issues.
• Use tools and testing equipment to assess device functionality and performance.

2. Repairs and Upgrades

• Perform repairs such as replacing damaged screens, keyboards, motherboards, and batteries in mobile and PC devices.
• Install, configure, and update software, operating systems, and antivirus programs.
• Upgrade hardware components, such as memory, storage, or graphics cards, based on customer needs.

3. Customer Support and Communication

• Provide clear explanations of technical issues and recommended solutions to customers.
• Offer guidance on device maintenance, security practices, and usage tips to prevent future problems.
• Maintain a professional and courteous approach in all customer interactions.

4. Inventory and Documentation

• Keep track of tools, spare parts, and inventory needed for repairs.
• Document repair processes, parts used, and resolution steps in service records or databases.
• Ensure proper handling and storage of customer devices to avoid damage.

5. Testing and Quality Assurance

• Conduct post-repair testing to ensure devices are functioning correctly before returning them to customers.
• Identify and address potential issues that could arise during device usage.
• Maintain high standards of quality in all repairs and services.

6. Continuous Learning and Skill Development

• Stay updated on the latest technologies, devices, and repair techniques for PCs and mobile devices.
• Participate in training sessions or certifications to enhance technical knowledge.
• Research emerging trends and tools to improve repair efficiency and accuracy.

Qualifications and Skills

• High school diploma or equivalent; technical training or certifications (e.g., CompTIA A+, Microsoft Certified Technician) are preferred.
• Proven experience in PC and mobile device repair and maintenance.
• Strong knowledge of operating systems (e.g., Windows, macOS, Android, iOS) and hardware components.
• Proficiency in troubleshooting tools and software diagnostic programs.
• Excellent problem-solving and multitasking skills.
• Good communication and customer service abilities.

The PC/Mobile Technician plays a critical role in ensuring that customers’ devices are restored to optimal functionality. This position is suited for individuals who are technically skilled, customer-focused, and passionate about technology.

How to apply:

Send your updated resume to our email:

Email:   georgethomas85@gmail.com