Front Office Staff Needed in Dubai

This blog post will provide a comprehensive overview of the Front Office Staff position, detailing the typical tasks, required qualifications, and how to contact the employer.

Responsibilities:

Guest Champion: Greet guests with a warm smile, handle check-in/check-out procedures efficiently, and answer questions about the hotel with a positive and informative attitude.

Communication Hub: Respond to guest inquiries, requests, and complaints in a courteous and resourceful manner, ensuring their needs are met promptly.

Tech-Savvy Host: Manage reservations, room assignments, and check-outs using our hotel’s booking system while maintaining accurate guest information.

Local Expert: Provide valuable information about hotel services, amenities, and local attractions to enhance guests’ overall experience.

Record Keeper: Maintain accurate guest records and handle cash/credit card transactions with meticulous attention to detail.

Team Player: Collaborate effectively with housekeeping and maintenance staff to address guest needs and ensure rooms are prepared for arrival.

Administrative Support: Assist with front office tasks such as filing, data entry, and report generation, keeping the workspace organized.

Safety First: Adhere to all hotel policies and procedures, especially those related to guest safety and security.

Qualifications:

• High school diploma or equivalent; a degree in hospitality or a related field is a plus.
• Minimum 1-2 years of experience in a front office or customer service role, ideally within the hospitality industry.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
• Strong organizational skills and the ability to multitask effectively in a fast-paced environment.
• Proficiency in front office software and Microsoft Office Suite applications.
• A problem-solver with the ability to handle guest concerns and find solutions promptly.
• Professional appearance and demeanor, maintaining a positive and welcoming attitude.
• Fluency in English; additional language skills are a valuable asset.

Benefits:

• Competitive salary ranging from 2501-3000 AED.
• Opportunities for professional development and career advancement within the hospitality industry.
• A positive and supportive work environment that values teamwork and guest satisfaction.
• Comprehensive benefits package including health insurance, potential employee discounts, and more (details may vary).

Applying Guide:

If you’re passionate about hospitality and possess a genuine desire to provide exceptional service, we encourage you to submit your resume to careersuaejob1@gmail.com. You can also reach out to us via WhatsApp at +971547591784.

FAQs:

What experience are you looking for? We are seeking candidates with 1-2 years of experience in a front office or customer service role, preferably within a hotel setting.

What languages are preferred? Fluency in English is a must, and additional language skills are a valuable asset in Dubai’s diverse environment.

What benefits are offered? In addition to a competitive salary, you can expect a positive work environment, opportunities for growth, and a comprehensive benefits package (details may vary).