A Sales Coordinator supports the sales team by managing administrative tasks, coordinating activities, and ensuring seamless communication between clients and internal departments. This role is essential for maintaining efficient sales operations and contributing to the achievement of business objectives. The Sales Coordinator acts as a bridge between the sales team and other organizational units, helping to deliver excellent customer service and drive sales growth.
| Salary | Market Competitive |
| Experience | 1 – 2 Years |
| Location | Oman |
| Qualification | Bachelor’s degree in Business, Hospitality, or a related field preferred. |
| Posted | 20 November 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities
Sales Support and Coordination
The Sales Coordinator provides administrative support to the sales team, including preparing quotations, processing orders, and maintaining client records. They coordinate with team members to ensure all sales activities are well-organized and deadlines are met.
Customer Relationship Management
Interacting with clients is a key aspect of the role. The Sales Coordinator responds to inquiries, resolves issues, and ensures that customers have a positive experience. They play a crucial role in building and maintaining strong client relationships.
Order Processing and Follow-Up
The Sales Coordinator manages the order lifecycle, from initial placement to delivery. They ensure that orders are accurately entered into the system, track their progress, and coordinate with logistics teams to meet delivery timelines.
Report Generation and Analysis
Preparing sales reports and analyzing data are important for monitoring team performance and identifying trends. The Sales Coordinator generates weekly or monthly sales summaries, providing insights to help drive strategic decisions.
Communication and Collaboration
Acting as a central point of communication, the Sales Coordinator facilitates smooth interactions between the sales team, marketing, and other departments. They ensure that all stakeholders are informed and aligned on project or client requirements.
Inventory and Product Knowledge
The Sales Coordinator maintains up-to-date knowledge of the company’s products or services. They may also monitor inventory levels to provide accurate information to customers and support the sales team in addressing client needs.
Event and Meeting Support
The Sales Coordinator assists in organizing sales meetings, training sessions, and events. They prepare materials, coordinate schedules, and ensure all necessary arrangements are in place for successful execution.
Problem-Solving and Issue Resolution
Handling challenges, such as delayed orders or client complaints, is an important part of the role. The Sales Coordinator identifies issues, proposes solutions, and ensures timely resolution to maintain customer satisfaction.
The ideal candidate for this role is a detail-oriented and proactive individual with excellent organizational, communication, and multitasking skills. Proficiency in CRM software, strong interpersonal abilities, and a customer-centric approach are crucial for success in this position.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: hinubay@alilahotels.com
Phone: +968 2337 3300