The Sales Supervisor is responsible for leading a team of sales representatives to achieve sales targets, expand customer relationships, and drive growth within the assigned territory or market segment. This role includes overseeing daily sales operations, providing guidance and training to the sales team, and ensuring excellent customer service. The Sales Supervisor collaborates closely with other departments, including marketing and customer service, to align sales strategies with company objectives. This role demands strong leadership skills, a deep understanding of sales techniques, and the ability to inspire and motivate team members to exceed expectations.
| Salary | Market Competitive |
| Experience | 1 – 3 years |
| Location | Oman |
| Qualification | Any |
| Posted | 31 October 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days of posting |
Key Responsibilities
Team Leadership and Development
- Supervise, guide, and motivate a team of sales representatives, ensuring they have the support and resources needed to meet and exceed their sales targets.
- Conduct regular performance reviews, set individual and team goals, and provide constructive feedback to foster skill development and improvement.
- Organize training sessions and workshops to enhance the team’s product knowledge, sales techniques, and customer service skills.
Sales Strategy and Planning
- Develop and implement effective sales strategies, working closely with the sales team to reach monthly, quarterly, and annual sales targets.
- Monitor sales metrics and analyze market trends to identify growth opportunities, adjusting strategies as needed to stay competitive in the market.
- Collaborate with senior management to develop promotional plans, pricing strategies, and customer engagement initiatives that drive sales.
Customer Relationship Management
- Maintain strong relationships with key customers, addressing their needs promptly and ensuring a high level of customer satisfaction.
- Identify potential new clients and work with the sales team to develop strategies for business expansion and customer acquisition.
- Resolve any customer issues or complaints that are escalated by the sales team, ensuring positive and long-lasting customer relationships.
Reporting and Analysis
- Prepare and present sales reports to management, highlighting achievements, challenges, and potential areas for improvement.
- Track and analyze sales performance, identifying trends and insights to refine sales strategies and improve team effectiveness.
- Ensure accurate record-keeping of customer interactions, sales activities, and performance metrics for future reference and planning.
Qualifications
- Education: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
- Experience: Minimum of 3-5 years of experience in sales, with at least 1-2 years in a supervisory or leadership role.
- Skills: Strong understanding of sales principles, excellent leadership and communication skills, proficiency in CRM software and Microsoft Office.
- Attributes: Results-oriented, proactive, strong problem-solving skills, and able to thrive in a fast-paced environment.
This role offers an opportunity for a dynamic sales professional to lead a team, drive growth, and build strong customer relationships. The ideal candidate will be a strategic thinker, a skilled motivator, and a proactive leader who is dedicated to achieving excellence in sales and customer satisfaction.
How to apply:
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