We are looking for a professional Waiter to join our restaurant or hospitality team. As a Waiter, you will be responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring a comfortable dining experience for guests. You will interact with customers, help them with menu selections, and ensure their needs are met throughout their dining experience. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work efficiently in a fast-paced environment.
| Salary | Market Competitive |
| Experience | 1 – 2 Years |
| Location | Oman |
| Qualification | Any |
| Posted | 16 November 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities
1. Customer Service and Interaction
- Greet guests as they arrive, escort them to their tables, and present menus.
- Take food and beverage orders accurately and promptly, ensuring all special requests or dietary needs are noted and communicated to the kitchen.
- Provide recommendations on food and drink pairings, and inform customers about menu items, including any specials.
- Address customer concerns and complaints professionally and courteously, ensuring a pleasant dining experience.
- Monitor customer satisfaction throughout the meal and offer additional assistance when necessary.
2. Serving Food and Beverages
- Serve food and beverages to customers in a timely and professional manner.
- Ensure that all food and drinks are presented in an appealing manner, according to restaurant standards.
- Refill drinks and clear empty plates, glasses, and utensils as needed.
- Ensure guests have everything they need during their meal, including condiments, refills, and utensils.
3. Order and Payment Management
- Take orders accurately and ensure they are sent to the kitchen or bar without delay.
- Handle guest payments, including processing credit cards and cash transactions, and issue receipts.
- Maintain knowledge of the restaurant’s payment procedures, ensuring all transactions are correctly processed.
- Ensure customers receive accurate change and bills, and handle any discrepancies with professionalism.
4. Table Preparation and Maintenance
- Set and clean tables before and after each guest visit, ensuring a clean and welcoming environment.
- Ensure that table settings are complete with clean dishes, utensils, glassware, and napkins.
- Maintain a tidy and organized work area, including the front-of-house dining area, and address any spills or messes promptly.
5. Collaboration with Kitchen and Bar Staff
- Work closely with the kitchen and bar staff to ensure that orders are fulfilled correctly and served on time.
- Communicate customer preferences, dietary restrictions, and special requests to the kitchen and other team members.
- Ensure that all food and drink orders are prepared according to the restaurant’s quality standards.
6. Health and Safety Compliance
- Follow all health, safety, and sanitation regulations to maintain a clean and safe environment.
- Handle food and beverages in accordance with food safety standards, ensuring they are stored, prepared, and served properly.
- Adhere to company policies, including personal hygiene and dress code standards.
Qualifications and Requirements
- Education: High school diploma or equivalent; further education or training in hospitality or customer service is a plus.
- Experience: Previous experience as a waiter or in a customer-facing role is preferred but not required.
- Skills: Excellent communication, interpersonal, and problem-solving skills. Ability to multitask in a fast-paced environment and work effectively in a team.
- Physical Stamina: Ability to stand for long periods, carry heavy trays, and move quickly in a busy restaurant setting.
- Customer-Centric Attitude: Friendly, approachable, and always focused on customer satisfaction.
This position is ideal for individuals who are passionate about delivering exceptional customer service, enjoy working in a lively and fast-paced environment, and have a genuine interest in the food and beverage industry. If you possess these qualities and are eager to join a dynamic team, we encourage you to apply.
How to apply:
Send your updated resume to our email:
Email: reservations@minorhotels.com