A Revenue Assurance Analyst specializing in Telecom Business Support Systems (BSS) is responsible for monitoring, analyzing, and safeguarding revenue within telecom operations. This role focuses on identifying and mitigating revenue leakages, ensuring billing accuracy, and optimizing processes to enhance profitability. By closely working with data from billing, customer management, and transaction processing systems, Revenue Assurance Analysts play a critical role in securing a telecom company’s revenue and maintaining financial integrity.
| Salary | Market Competitive |
| Experience | 3 – 5 years |
| Location | Qatar |
| Qualification | Any Graduation |
| Posted | 13 November 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days of posting |
Primary Responsibilities
Revenue Monitoring and Analysis
Revenue Assurance Analysts are tasked with continuously monitoring financial transactions across BSS to detect inconsistencies and potential revenue losses. They analyze data related to billing, usage records, and customer accounts to identify any discrepancies between reported and expected revenues. This proactive approach allows telecom providers to address revenue leaks before they become significant financial issues.
Billing Accuracy and Reconciliation
Ensuring billing accuracy is a core responsibility in this role. Revenue Assurance Analysts conduct regular reconciliations between various data sources, such as customer accounts, billing systems, and network usage records, to verify that customers are accurately billed for their services. This includes detecting and resolving issues related to incorrect charges, missed transactions, or system errors that may impact revenue.
Fraud Detection and Prevention
The role involves setting up and managing fraud detection protocols to prevent unauthorized usage or transactions. Analysts use data analytics to identify patterns that suggest fraudulent activities, such as unusual transaction volumes or discrepancies in account information. Implementing these preventative measures reduces revenue losses associated with fraudulent actions and strengthens customer trust.
Process Improvement and Optimization
Revenue Assurance Analysts are responsible for identifying and implementing improvements within BSS processes to enhance operational efficiency and reduce revenue risks. By analyzing workflows and pinpointing bottlenecks or areas for enhancement, they optimize the systems for better accuracy and reliability. These improvements not only safeguard revenue but also support a better customer experience.
Reporting and Stakeholder Communication
Clear and concise reporting is essential for Revenue Assurance Analysts to communicate findings to management and other stakeholders. They prepare detailed reports highlighting revenue trends, discrepancies, and suggested improvements. Effective communication of these insights helps the organization make informed decisions and allocate resources to areas that will enhance revenue security.
Required Skills and Qualifications
- Technical Knowledge: Proficiency in BSS systems, revenue assurance software, and data analysis tools.
- Analytical Skills: Strong analytical abilities to interpret financial data and identify revenue discrepancies.
- Attention to Detail: Precision in detecting even minor inconsistencies in large data sets.
- Communication Skills: Ability to present complex data clearly to stakeholders.
- Educational Background: Degree in Finance, Accounting, or Telecommunications, with experience in the telecom industry.
The role of a Revenue Assurance Analyst is critical to maintaining financial integrity in telecom operations. This position is ideal for detail-oriented professionals with a blend of analytical and technical skills, committed to protecting revenue streams and optimizing business processes.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
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Phone: +974 4428 3888