A Professional Indoor Salesperson is responsible for engaging with customers, providing product information, and driving sales in a retail or showroom environment. This role requires excellent communication skills, a deep understanding of the products or services being sold, and the ability to build strong customer relationships. The Professional Indoor Salesperson plays a key role in helping customers make informed purchasing decisions, ensuring they have a positive experience, and contributing to the overall sales goals of the organization. This position demands a blend of customer service expertise, sales acumen, and product knowledge.
| Salary | Market Competitive |
| Experience | 4 – 10 years |
| Location | Qatar |
| Qualification | Bachelor of Business Administration(Management) |
| Posted | 28 September 2024 |
| Job Type | Full-Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days of posting |
Key Responsibilities
1. Customer Engagement and Assistance
The primary responsibility of a Professional Indoor Salesperson is to interact with customers in a friendly and professional manner. You will greet visitors, assess their needs, and provide detailed information about products or services. Whether answering questions, offering product demonstrations, or guiding customers through the purchasing process, your role is to ensure customers feel valued and supported. Exceptional customer service is critical to ensuring customer satisfaction and fostering repeat business.
2. Product Knowledge and Presentation
A strong understanding of the products or services being sold is essential for success in this role. As a Professional Indoor Salesperson, you will need to be well-versed in product features, specifications, and benefits. You will also stay updated on the latest trends, new arrivals, and any promotional offers. Presenting this information clearly and accurately to customers is key to helping them make informed decisions and increasing the likelihood of a sale.
3. Achieving Sales Targets
Meeting and exceeding sales targets is a core responsibility of the role. You will be expected to actively pursue sales opportunities by upselling and cross-selling products, identifying customer preferences, and recommending suitable options. Monitoring individual and store-wide sales goals, as well as implementing sales strategies, is important for achieving targets. Additionally, you will process transactions efficiently, ensuring a smooth checkout experience for the customer.
4. Building and Maintaining Customer Relationships
Developing long-term relationships with customers is crucial to building customer loyalty. As a Professional Indoor Salesperson, you will follow up with customers after sales to ensure satisfaction and encourage repeat business. Maintaining contact with key clients, notifying them about new products or special offers, and addressing any concerns are important to establishing trust and securing future sales opportunities.
5. Store Maintenance and Display Management
Professional Indoor Salespersons are responsible for maintaining the presentation and cleanliness of the sales floor. This includes organizing product displays, ensuring that shelves are stocked, and that products are displayed attractively. A clean, well-organized store enhances the shopping experience and makes it easier for customers to find what they are looking for. You will also ensure that promotional materials and signage are up to date and in line with current offers.
6. Handling Customer Complaints and Returns
Occasionally, customers may have issues with products or their shopping experience. As a Professional Indoor Salesperson, you are responsible for addressing customer complaints in a calm and helpful manner. You will resolve issues by offering solutions such as product exchanges or refunds, while maintaining a positive attitude. Effective handling of complaints helps preserve the reputation of the business and strengthens customer loyalty.
Qualifications
- High school diploma or equivalent; additional education in sales or customer service is an advantage.
- Proven experience in retail sales or a similar role.
- Strong communication and interpersonal skills.
- Ability to provide excellent customer service and build long-term relationships with clients.
- Good understanding of sales principles and customer behavior.
- Familiarity with inventory management and point-of-sale (POS) systems.
- Ability to work in a team-oriented environment and handle pressure during busy periods.
- Enthusiastic, goal-driven, and results-oriented mindset.
The role of a Professional Indoor Salesperson is vital to the success of any retail or showroom business. It involves engaging with customers, providing high-quality service, and working to achieve sales targets. This position is ideal for someone with strong communication skills, a passion for sales, and the ability to thrive in a fast-paced environment.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: sales@dr-scent.com.qa
Telephone: +974 7781 0636