The Newgen Engineer is responsible for developing, deploying, and maintaining solutions on the Newgen platform to support business process automation and digital transformation initiatives. This role requires an in-depth understanding of the Newgen BPM (Business Process Management) and ECM (Enterprise Content Management) suite, including its configuration, customization, and integration capabilities. The Newgen Engineer will work closely with business and IT teams to analyze requirements, design effective solutions, and ensure successful implementation and ongoing optimization. This position demands a strong technical background, problem-solving skills, and the ability to translate business needs into efficient workflows and processes within the Newgen environment.
| Salary | Market Competitive |
| Experience | 4 – 8 years |
| Location | Saudi Arabia |
| Qualification | Bachelor of Technology/Engineering |
| Posted | 31 October 2024 |
| Job Type | Full Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 day |
Key Responsibilities
Solution Development and Customization
- Design, develop, and customize Newgen solutions to meet business process automation needs, ensuring solutions are scalable, efficient, and aligned with company objectives.
- Configure Newgen modules, create workflows, and define user roles to support various departmental requirements.
- Integrate Newgen applications with other enterprise systems and applications, ensuring seamless data flow and process continuity.
Requirements Analysis and Solution Design
- Collaborate with business stakeholders to gather, analyze, and document requirements for new solutions or enhancements to existing Newgen systems.
- Create comprehensive solution designs that address identified business requirements, incorporating best practices in BPM and ECM.
- Provide recommendations on optimizing workflows and improving process efficiencies within the Newgen environment.
Implementation and Deployment
- Lead the deployment of Newgen solutions, conducting thorough testing to validate that systems meet both functional and technical specifications.
- Develop and execute test plans to ensure quality and consistency, addressing any issues that arise during implementation.
- Coordinate with IT and project management teams to schedule deployments and ensure minimal disruption to business operations.
User Training and Support
- Train end-users and administrators on Newgen functionalities, ensuring they understand how to effectively use the platform.
- Provide technical support for Newgen applications, troubleshooting and resolving issues as needed to maintain system stability and user satisfaction.
- Document user manuals, guidelines, and FAQs to assist end-users in navigating Newgen tools and workflows.
Maintenance and Continuous Improvement
- Monitor system performance and proactively address potential issues, ensuring Newgen applications remain reliable and responsive.
- Identify opportunities for process improvements and recommend solutions that optimize workflow automation and content management.
- Keep up-to-date with the latest Newgen features and updates, implementing enhancements that benefit the organization.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field; certification in Newgen or BPM/ECM platforms is a plus.
- Experience: Minimum of 3-5 years of experience working with Newgen solutions or similar BPM/ECM platforms, with a proven track record in business process automation.
- Skills: Strong knowledge of BPM, ECM, and workflow automation; proficient in Newgen configuration, integration, and customization; familiarity with programming languages like Java or .NET is preferred.
- Attributes: Analytical mindset, problem-solving abilities, strong communication skills, and the ability to work collaboratively with cross-functional teams.
This role offers an exciting opportunity to lead digital transformation efforts by leveraging Newgen’s capabilities. The ideal candidate will have a strong technical background and a passion for creating innovative solutions that drive operational efficiency and enhance business processes.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: humanresource@globalitsearch.com
Phone: +971 582039294