Housekeeping / Soft Services Consultant – Facilities Management Required in Saudi Arabia

We are looking for a dedicated Housekeeping / Soft Services Consultant to join our Facilities Management team. This role involves overseeing the quality and efficiency of housekeeping and soft services across our facilities to maintain high standards of cleanliness, safety, and customer satisfaction. The ideal candidate will have extensive experience in facilities management, specifically in managing housekeeping, cleaning, waste management, and related soft services. This position requires strong attention to detail, excellent communication skills, and the ability to work closely with various stakeholders to ensure the effective delivery of soft services within the organization.

Salary	Market Competitive
Experience	10 – 16 years
Location	Saudi Arabia
Qualification	Intermediate School
Posted	16 November 2024
Job Type	Full Time
Posted by	Habeebi Recruiter
last date to apply	apply within 15 day

Key Responsibilities

1. Management of Housekeeping and Soft Services Operations

• Develop and oversee housekeeping and soft service strategies, policies, and procedures to ensure a clean, safe, and comfortable environment for occupants.
• Monitor the quality and effectiveness of services, including cleaning, waste management, pest control, landscaping, and other soft services, ensuring they meet both company standards and regulatory requirements.
• Collaborate with service providers, contractors, and staff to establish daily schedules, routines, and service quality standards.

2. Quality Assurance and Compliance

• Conduct regular inspections and audits of facilities to assess cleanliness, safety, and maintenance needs, documenting findings and implementing corrective actions as needed.
• Ensure all soft service operations comply with health, safety, and environmental regulations, as well as any internal policies and industry standards.
• Develop quality assurance programs, setting benchmarks for service quality, and implementing improvements based on feedback and performance reviews.

3. Budgeting and Resource Management

• Manage budgets for housekeeping and soft services, ensuring cost-effective solutions without compromising on quality.
• Optimize resource allocation, including manpower, equipment, and supplies, to ensure seamless delivery of services.
• Work with procurement teams to evaluate and select vendors, negotiate service agreements, and monitor contracts to maintain value for money and consistent service quality.

4. Staff Training and Development

• Provide guidance and support to housekeeping and soft services teams, conducting training sessions to improve skills, knowledge, and compliance with industry best practices.
• Develop training programs on cleaning standards, health and safety, emergency response, and customer service to enhance staff performance and service delivery.
• Evaluate team performance and address any skill gaps or training needs to ensure the team operates efficiently and effectively.

5. Customer Satisfaction and Stakeholder Collaboration

• Act as the main point of contact for clients, building occupants, and other stakeholders, addressing any service concerns and ensuring a positive experience with soft services.
• Gather feedback from clients and occupants, conducting surveys or meetings to understand their needs and make necessary improvements to service delivery.
• Collaborate with other facilities management functions to integrate soft services into broader facility plans and support a cohesive facility management strategy.

Qualifications and Requirements

• Bachelor’s degree in Facilities Management, Hospitality, Business Administration, or a related field.
• Minimum of 5 years of experience in facilities management, specifically in managing housekeeping and soft services.
• Strong knowledge of housekeeping standards, health and safety regulations, and industry best practices.
• Excellent leadership and communication skills, with the ability to guide and motivate teams.
• Proven experience in budget management, resource allocation, and vendor negotiations.
• Strong organizational and problem-solving skills, with a focus on quality and customer satisfaction.
• Ability to work collaboratively with multiple stakeholders and service providers to deliver results.

This role is an excellent opportunity for a detail-oriented professional who is passionate about creating clean, safe, and well-maintained environments. If you have a strong background in housekeeping and soft services within a facilities management context, we encourage you to apply and be part of our commitment to excellence in facility care.

How to apply:

Send your updated resume to our email or directly reach us at our phone:

Email:   info@cgresourcing.com  | jon@cgresourcing.com  | nadine@cgresourcing.com 

Phone:   0044 121 308 0700 | 0044 7375 394846