The Sales Manager – Freight Forwarding (KSA) is responsible for driving sales growth, building strong client relationships, and expanding the market presence of the company’s freight forwarding services within the Kingdom of Saudi Arabia (KSA). This role involves developing strategic sales plans, identifying new business opportunities, and managing key accounts to achieve revenue targets. The ideal candidate has a deep understanding of the logistics and freight forwarding industry, strong leadership abilities, and a proven track record of sales success. They will work closely with the operations and customer service teams to ensure seamless service delivery and maintain high levels of customer satisfaction.
| Salary | SAR 7,500 – 10,000 ($2,026 – $2,701) |
| Experience | 5 – 10 years |
| Location | Saudi Arabia |
| Qualification | Bachelor of Business Administration |
| Posted | 11 November 2024 |
| Job Type | Full Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 day |
Responsibilities
1. Developing and Implementing Sales Strategies
The Sales Manager is responsible for creating comprehensive sales strategies to promote the company’s freight forwarding services. This includes setting sales targets, identifying potential markets, and planning initiatives to attract new customers. The manager conducts market research to understand industry trends, customer needs, and competitor activities, using this information to tailor sales strategies that enhance the company’s market share in KSA.
2. Building and Maintaining Client Relationships
A key responsibility of the Sales Manager is to build and maintain strong, long-lasting relationships with clients. They regularly engage with existing and potential customers to understand their logistics needs and offer customized solutions that meet their requirements. By providing exceptional service and support, the manager fosters client loyalty, increases customer retention, and drives repeat business.
3. Identifying New Business Opportunities
The Sales Manager actively seeks out new business opportunities to expand the company’s client base. This involves identifying potential clients in various industries, including manufacturing, retail, and e-commerce. The manager uses networking, industry events, and market analysis to generate leads and establish new partnerships. They are also responsible for presenting the company’s freight forwarding solutions to prospective clients, highlighting the benefits and value-added services offered.
4. Managing Sales Team and Performance
As a leader, the Sales Manager oversees the sales team, providing guidance, training, and support to help them achieve their sales targets. They set clear performance goals, monitor individual and team performance, and conduct regular reviews to assess progress. The manager also implements best practices, sales techniques, and motivational strategies to drive productivity and ensure the team delivers outstanding results.
5. Negotiating Contracts and Pricing
The Sales Manager is responsible for negotiating contracts and pricing with clients to secure profitable deals that align with the company’s revenue goals. They analyze client requirements, evaluate service costs, and prepare competitive pricing proposals. The manager ensures that all terms and conditions are clearly defined, striving to achieve win-win agreements that benefit both the client and the company.
6. Collaborating with Operations and Customer Service Teams
To ensure seamless service delivery, the Sales Manager collaborates closely with the operations and customer service teams. They communicate client requirements, provide detailed shipment instructions, and monitor the progress of deliveries. By maintaining clear and consistent communication between sales and operations, the manager helps minimize delays, resolve issues, and enhance the overall customer experience.
7. Monitoring Market Trends and Competitor Activity
Staying informed about market trends, industry developments, and competitor activities is essential for the Sales Manager. They continuously monitor changes in the logistics and freight forwarding industry, such as new regulations, pricing fluctuations, and emerging technologies. The manager uses this information to adapt sales strategies, refine service offerings, and maintain a competitive edge in the market.
8. Preparing Sales Reports and Forecasts
The Sales Manager is responsible for preparing regular sales reports and forecasts to provide insights into the performance of the sales team and the overall business. They analyze sales data, track key performance indicators (KPIs), and present findings to senior management. The manager uses this information to identify areas for improvement, adjust sales strategies, and set future targets to drive growth.
Qualifications
- Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field
- Proven experience as a Sales Manager in the freight forwarding or logistics industry, preferably within KSA
- Strong knowledge of international shipping, import/export regulations, and logistics operations
- Excellent sales, negotiation, and customer relationship management skills
- Demonstrated ability to meet or exceed sales targets and drive revenue growth
- Strong leadership and team management abilities
- Excellent communication, presentation, and interpersonal skills
- Fluency in English; knowledge of Arabic is a plus
- Proficiency in CRM software and Microsoft Office Suite
- Valid driver’s license and willingness to travel as needed within the KSA region
This role is ideal for a results-driven sales professional with a strong background in freight forwarding and logistics. The Sales Manager will play a crucial role in expanding the company’s presence in KSA, delivering exceptional service to clients, and driving the growth of the freight forwarding business.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
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