The Sales Supervisor is responsible for leading a team of sales representatives to achieve company sales targets and deliver exceptional customer service. This role involves overseeing day-to-day sales operations, coaching and motivating the team, and ensuring that all sales activities are aligned with company objectives. The Sales Supervisor monitors performance, provides feedback, and develops strategies to improve sales processes, enhance customer satisfaction, and drive revenue growth.
| Salary | Market Competitive |
| Experience | 1 years |
| Location | Saudi Arabia |
| Qualification | Bachelor’s degree |
| Posted | 15 September 2024 |
| Job Type | Full Time |
| Posted by | Habeebi Recruiter |
| last date to apply | apply within 15 days |
Key Responsibilities
1. Team Leadership and Management
- Supervise, guide, and motivate the sales team to ensure that individual and team sales goals are met.
- Provide training, coaching, and ongoing support to sales representatives to improve their skills and effectiveness in closing sales.
- Foster a positive work environment that encourages collaboration, accountability, and professional development within the sales team.
2. Sales Strategy and Planning
- Develop and implement sales strategies that align with company objectives and help the team meet or exceed sales targets.
- Work with the sales management team to establish sales goals, forecasts, and performance metrics.
- Analyze sales data and market trends to identify areas for improvement and adjust strategies as needed to stay competitive.
3. Performance Monitoring and Reporting
- Monitor the sales team’s performance, track key metrics, and generate reports to assess progress toward goals.
- Provide regular feedback to sales representatives, recognizing strong performance and addressing areas for improvement.
- Conduct performance evaluations and recommend promotions, rewards, or disciplinary actions as necessary.
4. Customer Relationship Management
- Ensure the team delivers excellent customer service and builds strong, long-term relationships with clients.
- Resolve customer complaints or issues that are escalated by the sales team, ensuring that customer satisfaction is maintained.
- Identify opportunities for upselling or cross-selling products and services to maximize revenue from existing customers.
5. Sales Operations Oversight
- Manage the day-to-day operations of the sales team, including scheduling, workload distribution, and territory management.
- Ensure that all sales processes and policies are followed consistently and effectively by the team.
- Collaborate with other departments such as marketing, logistics, and finance to ensure smooth operations and effective communication.
6. Market Research and Competitor Analysis
- Stay updated on industry trends, competitor activities, and market conditions to provide valuable insights to the team.
- Share market intelligence with the sales team to help them refine their approach and improve their performance.
- Identify potential new markets or customer segments that could drive business growth.
Qualifications and Skills
- Bachelor’s degree in Business, Marketing, or a related field.
- Proven experience in sales, with at least 3-5 years in a supervisory or leadership role.
- Strong leadership and communication skills, with the ability to motivate and manage a team.
- Excellent organizational and problem-solving skills, with attention to detail.
- Proficient in using CRM software, sales tracking tools, and Microsoft Office Suite.
The Sales Supervisor is a vital role that bridges the gap between the sales team and upper management, ensuring that the team operates efficiently and meets its targets. This role demands a combination of leadership, strategic thinking, and a strong understanding of sales principles to drive success and revenue growth for the company.
How to apply:
Send your updated resume to our email or directly reach us at our phone:
Email: info@irc.sa
Telephone: +920003023