Salesman required in Al Maliha, Sharjah UAE

Al Maliha is looking for a sales man in Sharjah UAE.

A Salesman is responsible for selling products or services to customers, meeting sales targets, and building long-term relationships with clients. This role involves understanding customer needs, presenting products or services in a compelling way, and closing sales to achieve business objectives.

Key Responsibilities:

1. Customer Interaction:
   • Engage with Customers:
   • Approach and interact with customers to understand their needs and preferences.
   • Provide Information: Offer detailed information about products or services, including features, benefits, and pricing.
   • Answer Questions: Address customer inquiries and concerns promptly and effectively to help them make informed purchasing decisions.
2. Sales Process Management:
   • Identify Opportunities: Recognize sales opportunities by understanding customer needs and suggesting appropriate products or services.
   • Product Demonstration: Conduct product demonstrations or provide samples to showcase the product’s value and functionality.
   • Negotiation: Negotiate terms, pricing, and other conditions to close sales deals while ensuring customer satisfaction.
3. Meeting Sales Targets:
   • Achieve Sales Goals: Work towards meeting or exceeding individual and team sales targets.
   • Upselling and Cross-Selling: Encourage customers to purchase additional products or services by suggesting upgrades or complementary items.
   • Monitor Performance: Track and analyze sales performance, identifying areas for improvement and adjusting strategies as needed.
4. Customer Relationship Management:
   • Build Relationships: Establish and maintain positive relationships with customers to encourage repeat business and referrals.
   • Follow-Up: Conduct follow-up calls or emails to ensure customer satisfaction and to maintain contact with potential clients.
   • Loyalty Programs: Promote and enroll customers in loyalty programs or special offers to enhance their buying experience and encourage repeat purchases.
5. Market and Product Knowledge:
   • Stay Informed: Keep up-to-date with product knowledge, industry trends, and competitor offerings.
   • Understand the Market: Be aware of market conditions and customer preferences to tailor sales approaches accordingly.
   • Provide Feedback: Share customer feedback with management to help improve products, services, or sales strategies.
6. Sales Reporting and Documentation:
   • Maintain Records: Keep accurate records of sales activities, customer interactions, and transactions.
   • Prepare Reports: Generate sales reports for management, highlighting successes, challenges, and areas for growth.
   • Track Inventory: Monitor inventory levels and ensure products are adequately stocked to meet customer demand.
7. Team Collaboration:
   • Work with Colleagues: Collaborate with other sales team members, as well as with marketing, customer service, and product teams, to achieve common goals.
   • Share Insights: Provide insights from customer interactions to help improve marketing strategies and product offerings.
   • Support Team Initiatives: Participate in team meetings, training sessions, and promotional events to enhance sales skills and product knowledge.
8. Handling Customer Complaints:
   • Resolve Issues: Address and resolve customer complaints in a professional and timely manner, ensuring a positive outcome.
   • Escalate When Necessary: Escalate unresolved issues to higher management or the relevant department to ensure customer satisfaction.