F&B / Banquet Supervisor Required in Oman

The F&B (Food and Beverage) / Banquet Supervisor is responsible for overseeing the daily operations of banquet events, ensuring the highest level of service and customer satisfaction. They coordinate with staff, manage event logistics, and ensure that all food and beverage services are delivered efficiently and professionally. This role is critical in ensuring that events run smoothly and that guests have an exceptional dining experience. The F&B / Banquet Supervisor also works closely with the kitchen and event planning teams to ensure that all aspects of service align with the event’s needs and the venue’s standards.

Salary	Market Competitive
Experience	6 – 12 years
Location	Oman
Qualification	Bachelor of Hotel Management
Posted	26 September 2024
Job Type	Full-Time
Posted by	Habeebi Recruiter
last date to apply	apply within 15 days of posting

Responsibilities

1. Event Planning and Coordination

The F&B / Banquet Supervisor is responsible for coordinating the setup and execution of banquet events. This includes liaising with event organizers to understand their requirements, ensuring that seating arrangements, table settings, and decorations meet their expectations, and coordinating with the kitchen to plan food service timing. They must ensure all equipment and supplies are in place and ready for the event. Proper planning is essential for the seamless execution of large-scale banquets.

2. Staff Supervision and Training

Supervising a team of banquet servers, bartenders, and other staff is a primary responsibility. The supervisor assigns tasks, provides guidance, and ensures that all team members are aware of their roles during the event. They also train new staff on service standards, proper food handling, and customer service techniques. During events, the supervisor monitors staff performance, ensuring that guests receive timely and professional service.

3. Customer Service and Guest Satisfaction

The F&B / Banquet Supervisor ensures that all guests are satisfied with their experience. This includes greeting guests, addressing any issues or special requests, and resolving problems that may arise during the event. They are responsible for ensuring that food and beverages are served in a timely manner and that guests’ needs are met throughout the event. Providing high levels of customer service is essential to ensure guest satisfaction and repeat business.

4. Quality Control and Presentation

Ensuring the quality and presentation of food and beverages is a critical aspect of the role. The supervisor works closely with the kitchen to ensure that all items are prepared according to event specifications and that they meet quality standards. They oversee the presentation of dishes and beverages, ensuring that everything is visually appealing and served at the correct temperature. The supervisor ensures that all health and safety standards are followed during food preparation and service.

5. Inventory Management and Ordering

The F&B / Banquet Supervisor is also responsible for managing inventory related to banquet operations. This includes tracking supplies such as linens, glassware, cutlery, and beverages to ensure that everything is stocked and ready for each event. They are also responsible for placing orders for any items that are running low, coordinating with vendors to ensure timely delivery, and maintaining cost control by preventing waste.

6. Event Setup and Breakdown

The supervisor oversees the setup and breakdown of banquet events. This includes arranging tables, chairs, and decorations according to the event’s specifications and ensuring that all areas are clean and organized before and after the event. After the event concludes, the supervisor ensures that the venue is returned to its original condition, managing the cleanup process, and ensuring that all equipment and materials are properly stored.

7. Financial Reporting and Budget Management

The supervisor may also be involved in managing the financial aspects of banquet events. This includes tracking event costs, managing staff schedules to optimize labor costs, and ensuring that budgets are adhered to. They may be required to provide reports on event performance, including guest feedback, staff performance, and overall financial outcomes.

Qualifications

The F&B / Banquet Supervisor typically holds a degree in hospitality management or has significant experience in food and beverage service, particularly in banquet or event settings. Strong leadership, organizational, and customer service skills are essential for success in this role. Knowledge of food safety regulations, experience in staff management, and the ability to handle the pressure of managing large-scale events are also important. A keen eye for detail, excellent communication skills, and the ability to problem-solve on the spot are crucial for ensuring that all events are executed smoothly and to the client’s satisfaction.

How to apply:

Send your updated resume to our email or directly reach us at our phone:

Email:  fbm@goldentulipmuscat.com

Telephone:   +968 245 07888