Delivery Coordinator Required in Qatar

A Delivery Coordinator is responsible for managing and overseeing the logistics of product deliveries to ensure timely and efficient service. This role involves coordinating with drivers, customers, and warehouse staff, tracking deliveries, and resolving any issues that may arise during the process. The Delivery Coordinator plays a critical role in maintaining customer satisfaction and ensuring smooth operations within the supply chain.

Salary	Market Competitive
Experience	3+ years
Location	Qatar
Qualification	Bachelor Degree
Posted	22 November 2024
Job Type	Full-Time
Posted by	Habeebi Recruiter
last date to apply	apply within 15 days of posting

Responsibilities

1. Delivery Planning and Scheduling

• Coordinate delivery schedules to meet customer requirements and optimize routes for efficiency.
• Work closely with drivers and dispatch teams to ensure timely departures and arrivals.
• Monitor delivery schedules to accommodate changes or urgent requests.

2. Communication with Stakeholders

• Act as the primary point of contact for customers regarding delivery updates, delays, or inquiries.
• Communicate delivery instructions clearly to drivers and warehouse teams.
• Address customer concerns promptly, ensuring a positive delivery experience.

3. Tracking and Monitoring Deliveries

• Track shipments in real-time to ensure they are on schedule.
• Monitor and resolve issues such as delays, route changes, or delivery errors.
• Update customers and management on delivery statuses as needed.

4. Problem Resolution

• Identify and troubleshoot issues that arise during the delivery process, such as damaged goods or incomplete orders.
• Collaborate with drivers, customers, and management to resolve disputes effectively.
• Implement corrective measures to prevent recurring problems.

5. Documentation and Reporting

• Maintain accurate records of deliveries, including invoices, receipts, and customer feedback.
• Generate reports on delivery performance, highlighting areas for improvement.
• Ensure compliance with company policies and industry regulations.

6. Collaboration with Teams

• Work closely with warehouse staff to verify inventory and prepare orders for dispatch.
• Coordinate with sales and customer service teams to align delivery schedules with customer expectations.
• Participate in team meetings to share insights and improve delivery processes.

Skills and Qualifications

• High school diploma or equivalent; a degree in logistics or supply chain management is a plus.
• Proven experience in logistics, delivery coordination, or a similar role.
• Excellent organizational and time-management skills.
• Strong communication and problem-solving abilities.
• Proficiency in logistics software and Microsoft Office applications.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Familiarity with local delivery routes and regulations is an advantage.

This position is ideal for individuals who excel in coordination and customer service, offering opportunities to contribute to a dynamic and fast-paced logistics environment.

How to apply:

Send your updated resume to our email or directly reach us at our phone:

Email:    alfarrahdeliveryservices@gmail.com,  hayzam3993@outlook.com 

Phone:   00974 7033 7097,  00974 7783 5776